Salesforce Administrator
4 days ago
Position- Salesforce Administrator
Location: Montreal, Quebec (Hybrid) (Once in a week office visit)
Duration- 6 months Contract
Work Auth- Citizens or Permanent Resident
Gravity Infosolutions is hiring for a Salesforce Administrator for one of our client in Montreal, Quebec (Hybrid)
A Salesforce Administrator with a focus on Sales Cloud typically needs a combination of technical skills, industry knowledge, and hands-on experience. Below are the key qualifications and skills required for this role:
Salesforce Certification
- Salesforce Certified Administrator: The foundational certification that demonstrates proficiency in Salesforce's platform, including the ability to manage users, data, and security.
- Salesforce Certified Sales Cloud Consultant: This certification demonstrates in-depth knowledge of the Sales Cloud features and best practices, helping you design and implement effective Sales Cloud solutions.
Sales Cloud Expertise
- Sales Cloud Features: Experience with Sales Cloud tools, including Lead and Opportunity Management, Sales Path, Forecasting, and Reports/Dashboards.
- Automation: Knowledge of automating processes using tools like Workflow Rules, Process Builder, Flow, and Approval Processes to streamline sales processes.
- Salesforce Mobile App: Understanding how the Sales Cloud is used on mobile devices for remote sales teams.
Experience with Salesforce Integration
- Third-Party Integrations: Experience integrating Salesforce with other business systems (such as ERP or marketing automation tools) using tools like MuleSoft or custom APIs.
- AppExchange Apps: Familiarity with third-party applications available on Salesforce AppExchange that enhance Sales Cloud functionality.
Experience in a Sales-Focused Environment
- Sales Teams: Experience working in or closely with sales teams to understand their workflows, challenges, and requirements.
- Understanding of Sales Metrics: Familiarity with KPIs and sales performance metrics such as close rates, conversion rates, and sales velocity.
Technical Skills
- Apex (Salesforce Programming Language): Knowledge of Apex programming can be helpful for customizing Salesforce further, although this is not mandatory for most Salesforce Administrators.
- Visualforce: Familiarity with Visualforce pages for custom interfaces may also be useful for more complex customization.
Educational Requirements:
- Bachelor's Degree in a relevant field (Business Administration, Information Technology, Computer Science, etc.) is often preferred, though not always required.
- Salesforce Training or self-paced learning through platforms like Trailhead can be highly beneficial for gaining both the theoretical and practical knowledge of Salesforce.
Relevant Experience:
- 5+ years of experience as a Salesforce Administrator, particularly in Sales Cloud, is typically required.
- Prior experience in sales operations or similar roles is beneficial to understand the practical needs of sales teams.
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