Care Manager

1 week ago

Edmonton Alberta PJ, Edmonton region, Canada Alberta Health Services Full time

Are you looking for an exciting opportunity to grow your leadership skills as well as inspire others? As a Care Manager with the Adult Community Edmonton and Suburban Services portfolio within Mental Health and Addiction in the Edmonton Zone, you will be located at the 108 Street clinic location with operational oversite of the Assertive Community Treatment (ACT) clinic. Reporting to the Program Manager, you will provide daily leadership and clinical oversight and support to employees and physicians at the ACT clinic. The CM will ensure that the team delivers efficient, effective, and high-quality services to ACT clients and families presenting with addiction and mental health concerns. The CM is also the key liaison for physicians, Inner City Agencies, Access 24/7, other community based Mental Health and Addiction programs, Housing First partners programs. Applying the best evidence informed practice and using a continuous quality improvement approach, you will ensure that services delivered meet the needs of service users and stakeholders and promote the growth and development of the staff within this clinic. As Mental Health and Addiction services are provided along a continuum, it is important that as a Care Manager you gain knowledge of and establish excellent working relationships with all program areas in order to facilitate timely communication, support and response. You will use information from many sources to monitor the efficiency and effectiveness of how resources are being utilized and make changes/improvements within your scope. You will contribute to the development of zone-level strategic goals, operationalizing them at a local level while adhering to provincial policy and standards, legislation, and best practices.

You will maintain current health care knowledge, with specific emphasis on information relevant to the client population served in the programs, and staff resources required to meet those needs. You engage all disciplines and available resources to address and resolve specific issues and concerns. You will participate in strategic planning, provide leadership with professional and support staff and sustain healthy working relationships and environments. You must be able to respond quickly to tasks you may be asked to perform or assist with including: consulting on client care, decision making regarding client and staff safety while completing responsibilities in a fast-paced environment with frequent interruptions and situations demanding quick decisions; you must have flexibility to meet operational and job requirements, thereby requiring strong multi-tasking skills; understanding of safety and security of staff, patients, families and other parties; as well as an overall commitment to the vision and values of Recovery Alberta.

Registration with regulatory college in Alberta is required for those eligible. Two years of experience with demonstrated informal leadership competencies (e.g. participation on committees/projects, leading peers, consulting to management, conducting education, sitting on external boards, involvement with professional associations, etc.). Demonstrated competency in leading self, engaging others, achieving results, building relationships/coalitions and championing system change. Current Health Care Provider Level C CPR. Competency in computer software applications (MS Office, Windows 10), and site-specific computer applications (e.g. Financial Management Systems - Oracles based, Connect Care). The incumbent will demonstrate a clear pattern of professional and personal development.

This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Baccalaureate Degree in a health-related field preferred (diploma may be considered). Five years of previous experience within a complex health care organization. Equivalencies of education and experience may be considered. Recent experience in Addictions and Mental Health and knowledge of recovery focused principals. Excellent knowledge of the various collective agreements (UNA, AUPE, HSAA).

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