Operations Lead

4 weeks ago


Toronto Ontario CA, Ontario University Health Network Full time

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

University Health Network (UHN) is looking for an experienced Regulated Health Professional with clinical mental health experience to fill the key role of Operations Lead working in the Poul Hansen Family Centre for Depression, IMPACT, Urgent Care Clinic, Mental Health in Medicine Clinic, Hearts and Minds Clinic, and Outpatient Eating Disorder Services. The successful candidate will work at both TGH and TWH.

As an integral member of the Centre for Mental Health team, the Operations Lead works in collaboration with the Senior Clinical Manager to support and provide leadership to the clinician providers and administrative team. The Operations Lead will be a first point of contact for staff seeking support regarding day-to-day operations and clinical issues. This position is key in optimizing the use of Epic and contributing to quality improvement initiatives to support a positive patient experience that is consistent across clinics. The Operations Lead will provide coverage to other programs during absences.

Duties

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.


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