Product Manager

7 days ago

Dorval Quebec HS, Montréal, Canada Air Canada Full time

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada seeks a highly motivated and dynamic technical Product Manager to join the Application Development and Maintenance team at Air Canada to play a critical role in Air Canada’s corporate services space. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world-class airline brand. This individual must be employee journey centric and have a passion for the travel industry and an in-depth knowledge of HR employee facing applications for creating innovative and high-performance digital experiences. They must also be comfortable in working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.

This position will be reporting to the “Manager, Application Development and Maintenance” responsible for multiple employee facing Human Resource products.

Responsibilities:

  • Assume a leadership and ownership role for in-house developed and purchased solutions to ensure features and functions meets the business highest expectations.
  • Accountable & responsible for driving overall direction, enhancing processes, priorities & goals of various Human Resource applications and systems, including vendor responsibilities & working on new functional areas.
  • Lead the strategy, planning and implementation of features and functions for Air Canada employee digital channels.
  • Work closely with relevant stakeholders to collect and use information for improved operational performance.
  • Maintain and manage the administration of employee-facing applications and systems.
  • Oversee and monitor progress on product enhancements and projects, and be accountable in regards to the scope, schedules, budgets and quality.
  • Act a SME for your assigned products and provide technology evaluation and recommendation to management teams.
  • Prepare user stories and manage backlogs, defining requirements, features and channels enhancements and creating value for business and employees.
  • Set KPIs, track, measure, analyze and optimize product development pre and post implementation.
  • Oversee the designer and development teams to guide the evolution of the product as per its long-term vision.
  • Understand and stay current on employee digital and technology trends to understand their potential impact on our industry and Air Canada and apply learnings within AC.
  • Identify and drive new ways of working together using new processes and tools.
  • Prepare presentations and actively participate in meetings with senior leadership across the company to communicate project statuses.

Qualifications

  • Bachelor’s degree with 7+ years of product manager or product owner experience focused on digital products.
  • Strong management, organizational and planning skills.
  • Strong understanding of at least one type of Agile process and Scaled Agile (SAFe).
  • Experience with HRIS processes and applications.
  • Experience with SDLC tools like JIRA, Confluence, HP ALM, and MSFT TFS.
  • Experience with understanding analytics reports from tools like Adobe Analytics, Google Analytics or PowerBI.
  • Experience leading a team of developers and testers.
  • Excellent communication skills.
  • Strong experience in complex digital projects.
  • Ability to energize people in fast-paced and dynamic environment.
  • Deep understanding of digital design guidelines across multiple touch points.
  • Innovative and creative with the ability to identify and develop business opportunities.
  • Ability to provide clear direction and effective communication both in technical and business terms.
  • UX and design experience are great assets.
  • Knowledge of core programming languages (JAVA, JavaScript, html, XML) is also an asset.
  • Prior experience with Quality Assurance a plus, but not required.
  • Airline or Travel Industry experience a plus, but not required.

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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