Senior Learning Experience Designer

1 week ago


Markham Ontario, York region, Canada Robertson & Company Ltd. Full time

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:


Design high quality, multi-approach blended learning and performance solutions on a variety of learning programs that supports business strategic priorities, enable people strategies and impact key business measures.

Build solid relationships with partners to ensure open communication, via active participation in meetings/working sessions to ensure credit risk interests are being effectively managed.

Act as a subject matter expert with both practical and technical expertise in all areas of content design and development applying adult learning principles and leading industry best practices.

Lead out on project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied. Ensure learner accessibility and principles of diversity and inclusion in developing a variety of online learning solutions (i.e., eBooks, graphic rich deliverables, eLearning/simulation, online performance support tools, etc.) leveraging established standards and templates where possible.

Collaborate with business and functional partners to attain a good understanding of project, program, and curriculum needs.

Participate fully as a member of the team, support positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within our own team.


MUST HAVE:

Bachelor's degree/Advanced Degree in Instructional Design, Adult Education, Educational Technology or a related field.

Instructional Design experience

MS Excel, Visio, and PowerPoint experience

Proficient in Adobe Creative Suite, and eLearning authoring tools such as Storyline360 and RISE360, as well as video development tools such as Powtoon.

Previous experience developing presentation and communication materials for senior management at all levels.

Project management experience

Proficient with Accessibility requirements for all training development for in-person, virtual, and self-study delivery. Including the use of tools such as Jaws.

NICE TO HAVE

FI or Banking experience



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