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Director of Sales

4 months ago

Toronto Ontario, Ontario, Canada Design, Home, Gift and Paper Full time

The employee’s responsibilities shall include, but not be limited to the following:


  • Designing and implementing strategic plans to reach sales targets
  • Developing and promoting weekly, monthly and quarterly sales objectives
  • Drafting detailed and accurate sales reports
  • Working with Sales team and Internal team to better service our customers
  • Establishing a sales training program to train new sales representatives
  • Meeting with other directors to ensure all departments are aligned with sales objectives
  • Regularly meet with sales team (in-territory, by phone or by Zoom) to discuss sales strategies & improvements, gaining greater real estate with existing customers and opening new doors
  • Dealing with Special Customer Requirements to build sales, to include: rebate negotiations based on tiered annual volume, free freight, discounts, incentives, etc.
  • Resolving account disputes escalated from the Customer Service Manager
  • In territory travel with all reps initially (to understand territory/customer nuances & rep approach/challenges), and moving forward, with regions experiencing sales deficiencies
  • Travel to some or all of the following trade shows: Toronto Market Week; Atlanta Gifts & Home Furnishings Market (ATL Market), and other US Gift & Home Shows, as required; Paris Maison & Objet (to attend vendor strategic sales meetings, conduct supplier relations, attend vendor dinners & help source lines)
  • Hiring & firing of sales representatives & agencies
  • Territory divisionalization & sales team expansion
  • Establishing sales programs & incentives to promote increased revenues
  • Direct national/key accounts sales & administration and in-support of sales representative sold national/key accounts
  • Motivating, cultivating and incentivizing rep performance
  • Providing leadership to the field representatives, in establishing new market opportunities
  • Organize Bi-Annual National Sales Meetings/training through Zoom
  • Organizing provision of seasonal sales materials, catalogues & showroom samples for sales representatives with Sales Operations Coordinator or National Sales Manager
  • Create marketing campaigns with Director of Marketing & Merchandising
  • Report analysis (to determine territory productivity, etc.)
  • Software integration support (SalesForce, Brandwise) with Systems Manager



CANDIDATE CRITERIA, KEY SKILLS & ASSETS REQUIRED

  • Understanding of fashion/market trends & styles, and how they relate within the gift industry
  • Advanced Microsoft Excel skills
  • Entrepreneurial spirit and creative thinker with a dynamic personality, having a strong vision on how to meet core objectives
  • Strong engagement in company objectives
  • Strong technical/computer skills (with ability to extract reports from company’s ERP) and advanced understanding of MS Office applications
  • Analytical skills
  • Ability to motivate - interpersonal skills
  • Understanding of overall industry dynamics amongst key manufacturers, distributors, agencies and reps, within Canada and the US
  • Have a network of reps (and other industry contacts) to help facilitate hiring of strong rep candidates, across Canada
  • Lives in the Greater Toronto Area (GTA), has the ability to travel daily to office in the GTA, if required, or willing to relocate from other parts of Canada