Director of Operations

2 days ago


Canada, CA inBeat Agency Full time

About InBeat Agency:

InBeat Agency is a global performance marketing agency specializing in micro-influencer marketing, user-generated content (UGC), and paid media management. We work with clients like HelloFresh. Miro, Nestlé, Bumble, and others, delivering innovative solutions that drive performance and measurable results. Our team thrives on data-driven strategies, creativity, and collaboration.


Role Overview:

As the Director of Operations, you will oversee all operational aspects of the agency, ensuring seamless service delivery across Performance Creative & UGC, Paid Media, and Influencer Marketing. You will lead department heads, drive continuous improvement, and ensure alignment with strategic goals. This role is critical for optimizing processes, enhancing client satisfaction, and fostering innovation within the agency.


Key Responsibilities:

  • Strategic Leadership: Develop and implement operational strategies to enhance efficiency, quality, and scalability across all service lines.
  • Department Oversight: Manage and support department heads, ensuring alignment with agency goals and seamless collaboration between teams.
  • Process Optimization: Continuously review and refine processes to improve service delivery, reduce turnaround times, and enhance client outcomes.
  • Quality Assurance: Ensure all deliverables meet or exceed client expectations, fostering high client satisfaction and retention.
  • Performance Management: Monitor KPIs across departments, identifying opportunities for improvement and driving accountability within the team.
  • Talent Development: Mentor department heads, promoting professional growth and building high- teams.
  • Innovation: Champion new tools, technologies, and methods to keep the agency at the forefront of industry trends.


Key Skills & Qualifications:

  • Proven experience in agency operations, preferably within performance creative, UGC, paid media, or influencer marketing.
  • Strong leadership and people management skills, with the ability to motivate and align diverse teams.
  • Expertise in process optimization, project management, and cross-department collaboration.
  • Analytical mindset with a track record of driving operational efficiencies and achieving measurable outcomes.
  • Exceptional communication skills for liaising with department heads, clients, and senior stakeholders.
  • Adaptability and problem-solving ability in a fast-paced environment.


Success Metrics:

  • Improved operational efficiency and reduced turnaround times.
  • High client retention and satisfaction scores.
  • Consistent achievement of KPIs across all service lines.
  • Growth in service delivery capacity without compromising quality.


  • Canada, CA Stepping Stones Crisis Society Full time

    Stepping Stones is accepting applications for a full time, permanent, Director of Operations, in preparation for the expansion of their programs and completion of the new location. Stepping Stones Crisis Societyis dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a...

  • Human Resources

    1 month ago


    Canada, CA Academy of Learning Career College Full time

    Human Resources & Payroll Director – Private Career CollegeJoin our leading private career college network as an experienced HR & Payroll Director. We seek a dynamic individual to manage our HR department comprehensively, handling payroll processing, employee benefits administration, recruitment, employee relations, and regulatory compliance. This role is...


  • Canada, CA Valnet Full time

    Assistant Director of AdministrationWho we are:Valnet Inc. is the leading digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel.The opportunity:Valnet is seeking a highly analytical, knowledgeable and...

  • Center Director

    1 month ago


    Canada, CA Kids & Company Full time

    Are you enthusiastic about serving the public and ensuring that all children and clients are cared for equally? If so, we are looking for you to join our team!You must be able to reach for excellence, be a compassionate early childhood educator, display empathy, be trustworthy, have a strong work ethic and be willing to be empowered!We currently have over...


  • Canada, CA Clarion Medical Technologies Full time

    Clarion Medical Technologies, a Richards Packaging company, specializes in surgical, vision and aesthetic healthcare medical devices. Some of these products include laser technologies, diagnostic tools for early disease detection and advanced imaging systems. At Clarion, we are dedicated to empowering healthcare providers with the tools and expertise to...


  • Canada, CA Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is accepting applications for a full-time, permanent Director of Fund Development role.Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge, support,...


  • Canada, CA Contobox Full time

    Director, Digital Activation Contobox™ is a leader in personalization technology. Brands use the Contobox platform to reach shoppers with convenient, personalized recommendations and messaging that drives sales, across any format or device. Contobox delivers performance with engagement-based shopper intelligence, predictive product recommendations, and...


  • Canada, CA Parexel Full time

    PXL FSP is seeking LSADs in Canada! Experience with cell therapy is strongly preferred! The Local Study Associate Director (LSAD) leads Local Study Team(s) (LSTs) at country level to deliver committed components of clinical studies according to agreed resources, budget and timelines complying with Client Procedural Documents, international guidelines such as...


  • Canada, CA erg group Full time

    The NetSuite Practice Director has the primary responsibility to lead and build a world-class team within the organization. This involves being responsible for ensuring strategic direction, customer success, retention and profitable growth. You will develop a strategy and plan to successfully implement operational policies and achieve business objectives and...


  • Canada, CA IBS Software Full time

    IBS is a leading global provider of new generation IT solutions to Travel, Transportation and Logistics industries since 1997. IBS provides a broad range of industry leading products and services that manage mission critical operations of airlines, airports, cruise lines, hospitality partners, tour operators and oil & gas companies. These products improve...


  • Canada, CA Ministry of Health Inc. Full time

    Are you an administrative professional who is looking to showcase your skills in a dynamic role? Come join our team where you will deliver high-level client service and administrative support services to the Director, Managers and staff in the Emergency Health Program Management and Delivery Branch of the Ministry of Health. Responsibilities:provide...


  • Canada, CA Hays Full time

    SENIOR DIRECTOR OF RAILWAY LOGISTICS | Montreal/Hamilton | MAUFACTURING | FROM 160k+ |ON-SITEYour New CompanyJoin a renowned leader in the metal processing industry, recognized globally for its commitment to excellence and innovation. With a rich heritage spanning over almost a century, this company has evolved into a multifaceted enterprise with multiple...


  • Canada, CA Market Maker Agriculture Full time

    About UsBased in Ottawa, Canada, Market Maker Agriculture is a long‐term hold, private equity company that invests in agribusinesses across North America. Today we have four companies in our portfolio, with ambitions to grow that number substantially over the next decade.A critical sector in our economy and the fabric of North America, small and mid‐size...


  • Canada, CA Technetics Group Full time

    GENERAL NATURE OF JOBThe Director of Strategic Communications and Marketing (Global) is a seasoned communicator who can effectively communicate with all possible audiences in all media, a strategic though-partner to commercial leadership, and manages marketing resources. Works to advance Technetics as a trusted brand, develops and implements a long-term,...


  • Canada, CA SNDL Inc. Full time

    About SNDLSNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL."SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest...


  • Canada, CA OSCAR Pro Full time

    Who we areOSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of Family Medicine, OSCAR Pro was built on a foundation of collaboration to improve healthcare delivery and patient outcomes. We have integrated innovations from various...


  • Canada, CA Breakthrough Academy Full time

    BUSINESS OPERATIONS CONSULTANTDo you have valuable business and leadership experience that you could teach to business owners?Do you have a track record of building a successful business or growing a strong division within a company?Are you an intrapreneur at heart who naturally gravitates towards people and loves to facilitate conversations?Are you...

  • Executive Director

    1 week ago


    Canada, CA ERA Group - Global Full time

    Are you an entrepreneur looking to partner with a leading brand? ERA Group is expanding and seeking driven individuals to join us. This is your chance to own and operate your own business with the support of an established company. Why Choose ERA Group? Proven Business Model: Tap into our successful and time-tested business framework. Comprehensive...


  • Canada, CA ALUS Full time

    ALUS is a charitable organization that engages farmers and ranchers in creating nature-based solutions on their land to build climate resilience and enhance biodiversity for the benefit of communities and future generations. Working with rural communities, ALUS helps implement land stewardship practices that balance ecological health with economic benefits....

  • Product Manager

    1 month ago


    Canada, CA Emids Full time

    Emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms. Headquartered in Nashville, Emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development,...