Site Reliability Engineer
3 weeks ago
Site Reliability Engineer (SRE) - Observability Solutions (EN)
Responsibilities
- Design detailed technical or systemic observability solutions to enhance system reliability and performance.
- Develop structured, high-performance, reusable components that integrate smoothly within the company's ecosystem.
- Collaborate with architects to align observability solutions with overall system design and architecture.
- Lead the delivery of observability solutions by ensuring design consistency, building complex components when required, and adhering to integration, development, and security standards.
- Promote the reuse of existing components and assist in evaluating third-party tools, cloud solutions, and external services.
- Work closely with business and IT stakeholders to design reliable, efficient, and cost-effective observability components.
- Stay up to date with industry trends and promote best practices, tools, and methodologies aligned with company standards.
- Ensure all necessary technical and design documentation is created, validated, and kept up to date.
- Oversee internal resources and external vendors involved in the design and delivery of observability solutions.
- Act as a technical representative in governance reviews, architecture discussions, and cross-functional meetings.
- Configure observability tools, DevOps pipelines, and development environments to improve team efficiency and system reliability.
- Provide 24/7 support to ensure system uptime and performance.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, Mathematics, or a related field.
- 5+ years of experience in IT, with at least 2 years in observability or site reliability engineering.
- Strong knowledge of SRE principles, frameworks, and methodologies.
- Hands-on experience with continuous deployment tools and DevOps practices.
- Excellent communication, technical writing, and teamwork skills.
- Proven leadership abilities with experience guiding delivery teams and collaborating with stakeholders.
- Strong analytical skills with the ability to solve complex problems and make effective decisions.
- Experience in the insurance or financial services industry (asset).
- Functional English proficiency (spoken and written); bilingualism is considered an asset.
Tools & Technologies
- Dynatrace, SCOM, PRTG, Zabbix, and internal observability systems.
Ingénieur(e) Fiabilité des Sites (SRE) - Solutions d'observabilité (FR)
Responsabilités
- Concevoir des solutions d'observabilité techniques ou systémiques afin d'améliorer la fiabilité et la performance des systèmes.
- Développer des composants structurés, performants et réutilisables qui s'intègrent harmonieusement dans l'écosystème de l'entreprise.
- Collaborer avec les architectes pour aligner les solutions d'observabilité avec la conception globale du système.
- Diriger la livraison des solutions d'observabilité en garantissant la cohérence des designs, en construisant des composants complexes si nécessaire, et en respectant les normes d'intégration, de développement et de sécurité.
- Promouvoir la réutilisation des composants existants et participer à l'évaluation d'outils, services externes ou solutions infonuagiques.
- Travailler en étroite collaboration avec les parties prenantes Affaires et TI pour concevoir des composants fiables, efficaces et rentables.
- Assurer une veille des tendances et promouvoir les meilleures pratiques, outils et méthodologies alignés avec les standards de l'entreprise.
- Produire et maintenir à jour la documentation technique et de conception nécessaire à la pérennité des solutions.
- Encadrer les ressources internes et prestataires externes impliqués dans la conception et la réalisation des solutions d'observabilité.
- Agir en tant que porte-parole technique lors des revues de gouvernance, discussions d'architecture et réunions interfonctionnelles.
- Configurer des outils d'observabilité, pipelines DevOps et environnements de développement pour améliorer l'efficacité des équipes et la fiabilité des systèmes.
- Assurer le support 24/7 pour garantir la disponibilité et la performance des systèmes.
Profil recherché
- Baccalauréat en informatique, systèmes d'information, génie logiciel, mathématiques ou domaine connexe.
- 5 ans+ d'expérience en TI, dont au moins 2 ans en observabilité ou ingénierie de la fiabilité des sites (SRE).
- Bonne connaissance des principes, cadres et méthodologies SRE.
- Expérience pratique avec les outils de déploiement continu et les pratiques DevOps.
- Excellentes compétences en communication, rédaction technique et travail d'équipe.
- Leadership avéré avec une capacité à guider les équipes de livraison et à collaborer avec les parties prenantes.
- Fortes compétences analytiques et capacité à résoudre des problèmes complexes et à prendre des décisions efficaces.
- Expérience dans le secteur de l'assurance ou des services financiers (atout).
- Connaissance fonctionnelle de l'anglais à l'oral et à l'écrit; le bilinguisme est un atout.
Logiciels & outils
- Dynatrace, SCOM, PRTG, Zabbix, et systèmes d'observabilité internes.
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