Team Lead

2 months ago


Ottawa Ontario HB, Montréal, Canada Arterra Wines Canada Part time

Team Lead (Strandherd Dr & Woodroffe Ave) page is loaded Team Lead (Strandherd Dr & Woodroffe Ave) Apply locations Ottawa time type Part time posted on Posted 3 Days Ago job requisition id R-11659 Location: Wine Rack #344- 3201 Strandherd Drive, Ottawa, K1S 3X4 Job Description:

Are you passionate about delivering an exceptional customer experience? Do you enjoy working with a team in a fun environment? Would you like to learn more about the world of wine?

We are currently recruiting a dynamic Team Lead to help lead and deliver exceptional customer service, coaching and developing of team members and performing administrative responsibilities in support of the Store Manager. This leadership role will work alongside the Store Manager to oversee store operations.

What You'll Be Doing:

  • Oversee store operations in the absence of the Store Manager, including providing work direction to Wine Merchants
  • Meet and exceed sales targets, including coaching the team on achieving their goals
  • Implement and monitor store policies and procedures
  • Perform additional administrative functions including product ordering, receiving, merchandising, recording inventory write-offs and inventory counting.
  • Assisting with the training and coaching of team members
  • Role model the execution of our Customer Experience programs

Job Requirement:

  • Minimum 2 years retail experience with 1 year retail leadership
  • Smart Serve certification
  • POS register experience
  • Essential Duties include selling, customer wine sampling, registering sales, cash handling, wine handling (deliveries, case transfers, stocking shelves), and general cleaning.
  • Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders
  • Must be 19 years of age or older. High School or equivalent education required.
  • Smart Serve is required
  • Evening, weekend and holiday shifts required

We offer:

  • A competitive wage
  • Flexible work hours
  • Opportunities to develop and grow into management positions
  • An opportunity to learn about the world of wine
  • Employee referral incentive bonus

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

With over 160 conveniently located wine boutiques throughout Ontario, Wine Rack is your neighbourhood vineyard. For people who want to enjoy wine as part of everyday life, not worship it, Wine Rack is the easy place to find an excellent selection of quality Ontario and International Canadian Blended wines for any occasion. Wine Rack carries over 150 different wines, over 70 of which are VQA approved, from brands such as Jackson-Triggs, Inniskillin, Open, Saintly and Bodacious. We have a wine for everyone and every occasion.

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