Senior Manager, Business Resilience

2 months ago


Toronto Ontario CA, Ontario BDO Canada Full time

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Business Resilience Team is looking for a Senior Manager, Risk Advisory to join BDO’s national Risk Advisory Services team. As a Senior Manager, you will deliver high quality consulting services, with an all-hazard and integrated crisis management approach, covering risk analyses, emergency preparedness and response, business impact analysis and continuity, IT disaster recovery, crisis communication, training, testing & simulations.

Under the leadership of our leadership of our service line leads, you will contribute to the team business development activities. Key responsibilities include:

  • Develop and Implement Resilience Strategies:
    • Conduct thorough risk assessments to identify potential threats to the organization's operations, including natural disasters, cyber-attacks, and other emergent challenges.
    • Create comprehensive business resilience strategies, ensuring the ability to adapt to changing circumstances and sustain operations during adverse conditions.
    • Assist with the development of methodologies, tools, and templates.
  • Establish Resilience Frameworks and Policies:
    • Design and establish resilient frameworks, policies, and procedures to guide the organization in handling crises, disasters, and disruptions effectively.
    • Ensure that business continuity plans are up-to-date and aligned with best practices and industry standards, incorporating lessons learned from previous incidents.
  • Client Management & Business Development:
    • Establish strong relationships with clients at all levels of experience, including leadership.
    • Execute a client service plan for complex engagements in close collaboration with partners.
    • Actively develop business opportunities and contribute to business development and sales initiatives as directed by partners.
    • Lead the development and delivery of strategic and operational solutions to harmonize client corporate requirements, objectives, and needs. Ensure successful project management and lead client engagements throughout the mandate.
    • Contribute to the growth and development of the practice by identifying potential clients, cultivating relationships, and participating in sales activities.
  • Mentorship & Coaching:
    • Work closely with consultants and ensure mandate delivery to clients
    • Act as a coach and mentor to team members to maximize their potential.
    • Take a leadership role in creating a working atmosphere that promotes learning and participate in group events and assist in the building of a team culture/environment.

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
  • You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work
  • You identify, recommend, and are focused on effective service delivery to your clients
  • You share in an inclusive and engaging work environment that develops, retains and attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
  • You grow your expertise through learning and professional development

Your experience and education

  • University diploma and preferably in risk and emergency management fields
  • A minimum of 5 years as a Manager with experience in the mentioned areas on top of a minimum of 5 year as practitioner in Business Resilience
  • A minimum of 5 years in one or a combination of the targeted industries - Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution and Not-For-Profit and Real Estate
  • Experience in supporting a professional services firm in the development of an advisory practice, including preparing proposal, meeting prospective clients, and engaging in the sales process
  • Verifiable track record in the targeted industries including in building relationships
  • Professional designation (CBCP, CBCI)
  • Membership in risk management, emergency management and/or business continuity organizations
  • Knowledge of risk analysis, emergency preparedness and response and business continuity approaches, standards and regulations
  • Experience in anticipating and diagnosing problems that arise during projects, building and documenting solutions, drafting effective communications for clients, managing and coordinating projects.
  • Ability to contribute to the effective planning of assignments
  • Proven ability to deliver quality service and to meet client expectations;
  • Strong oral and written communication skills. Candidates should be able to demonstrate an ability to communicate effectively clients and prospect staff at all levels of the organization;
  • Bilingual in French and English is an asset
  • Government of Canada security clearance or ability to qualify


Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

  • We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.


Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.


Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.


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