Technical Support

2 weeks ago

Quebec QC, Canada Quantum World Technologies Inc. Full time

Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription:Industry - Manufacturing / Aviation - L1.5, Shop Floor Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices) and touch points • Interaction with Team members for knowledge sharing, knowledge transition and issue resolution • Stakeholder management, share regular updates and assist in preparing operational reports • Triaging of issues and coordination with cross functional teams for timely resolution • Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) • Maintaining agreed SLA levels and assuring Quality of delivery at all times • Adhere to shift rotation plan and Operating model • Interaction with SME's on functional issues • Coordinate communications between suppliers, OEM, and business stakeholders for their particular area • Tracks and report progress to stakeholders • Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes

  • Technical Support

    2 weeks ago

    Quebec (QC), Canada Quantum World Technologies Inc. Full time

    Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription: Industry - Manufacturing / Aviation - Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support

    3 weeks ago

    Quebec (QC), Canada Quantum World Technologies Inc. Full time

    Position: Technical SupportLocation: Mirabel, QC (Hybrid)Job Descriptions: Industry - Manufacturing / Aviation - L1.5, Shop Floor Support Engineer - Only submit candidates who has worked as IT support in manufacturing plant or shop floor. Onsite role (4-6 yrs exp) Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines,...

  • Technical support specialist

    1 week ago

    Quebec (QC), Canada Flyscan Systems Inc. Full time

    English below Flyscan est à la pointe de la technologie en matière de sécurité et de protection de l'environnement. Nous avons créé et développé un système d'inspection par caméra aérienne capable d'identifier avec précision de petites fuites de pétrole que l'œil humain et le cerveau ne peuvent pas détecter. Grâce à notre logiciel de pointe,...

  • Technical Support Engineer

    2 weeks ago

    Quebec, Canada Recooty Full time

    Job Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a...

  • Technical Support Engineer

    2 weeks ago

    Quebec, Canada Recooty Full time

    Job Responsibilities: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk...

  • Technical Support Engineer

    4 weeks ago

    Quebec, Canada Cohesity Full time

    Join to apply for the Technical Support Engineer role at Cohesity.Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity...

  • Technical Support

    2 weeks ago

    Mirabel, QC, Canada Quantum World Technologies Inc. Full time

    Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription: Industry - Manufacturing / Aviation - Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support

    2 weeks ago

    Oka, QC, Canada Quantum World Technologies Inc. Full time

    Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription: Industry - Manufacturing / Aviation - Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support

    2 weeks ago

    Oka, QC, Canada Quantum World Technologies Inc. Full time

    Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription: Industry - Manufacturing / Aviation - Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...

  • Technical Support

    2 weeks ago

    Mirabel, QC, Canada Quantum World Technologies Inc. Full time

    Role Name: Technical Support Location: Mirabel, QC (Hybrid) Job Type: Contract Job Discription: Industry - Manufacturing / Aviation - Rotational shifts Bilingual Needed - • IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc...