Customer Service Representative
2 weeks ago
Pa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure, educational facilities, and transit systems.With advanced manufacturing facilities in the Canada and in the United States, Pa-Co is strategically positioned to design, engineer, and produce innovative, high-performance lighting systems at scale.Job DescriptionReporting to the VP of Sales, this position will provide outstanding customer service and sales support for our sales team as well as our network of manufacturers' representatives and distributors. The selected candidate will be responsible for coordinating the activities related to order management and customer service in collaboration with the Operations team and ensuring ongoing communication (verbal and written) with the client throughout the process.Key Responsibilities•Ensure outstanding support is provided to our customers, manufacturer representatives and regional sales managers in accordance with Pa-Co' policies and procedures.•Act as liaison between the sales force and other functional areas of the company to ensure that all customer services activities are well-managed throughout the process.•Manage inbound and outbound calls and emails responding to customers, manufacturer representatives and regional sales managers•Work closely with production planning and logistics department to process incoming customer requests regarding new and existing orders, including product deliveries, order expedites and tracking.•Follow-up, prioritize and ensure that the customer is well informed of the developments of their request in a timely manner.•Ensure continuous improvement of overall order management process and customer service experience.•Handle a variety of special projects, as requestedEducation Required•CEGEP or bachelor's degree or equivalent work experience preferredQualifications Required and Working Conditions•Comfortable in the dynamic atmosphere of high-growth, product organization with a rapidly expanding product line and customer base•Self-motivated with the ability to multi-task in a team atmosphere•Strong analytical and problem-solving capabilities•Strong written and oral communication skills•Experience of working both independently and in team-oriented environments•Demonstrate strong technical and product-knowledge skills as well as a commitment to continuously improving customer and sales support skills.
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Bilingual Customer Service Representative
2 weeks ago
Quebec (QC), Canada Kelly Professional & Industrial Full timeNotre client, un fabricant réputé de l'industrie aéronautique situé à Longueuil (Rive-Sud de Montréal), recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle.1.0 ObjectifDéfinit les responsabilités et les qualifications...
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Customer Service Representative
3 weeks ago
Laval, QC, Canada Pa-Co Lighting Inc. Full timePa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure,...
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Customer Service Representative
3 weeks ago
Laval, QC, Canada Pa-Co Lighting Inc. Full timePa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure,...
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Customer Service Representative
3 weeks ago
Laval, QC, Canada Pa-Co Lighting Inc. Full timePa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure,...
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Customer Service Representative
7 days ago
Laval, Qc, Canada Pa-Co Lighting Inc. Full timePa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure,...
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Customer Service Representative
1 week ago
Laval, QC, Canada Pa-Co Lighting Inc. Full timePa-Co Lighting brings over four decades of expertise in the design and manufacturing of custom and specification-grade luminaires. Our solutions serve a wide range of institutional and architectural applications, including hospitals, clean rooms, specialized medical facilities, behavioral health environments, correctional institutions, public infrastructure,...
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Customer Service Representative
3 weeks ago
Quebec, Canada LV Petroleum Full timeJob Overview We are currently seeking a passionate and motivated Customer Service Representative to become a vital part of our team. In this role, you will be the face of Las Vegas Petroleum, ensuring that every customer has a memorable experience. Your dedication to customer satisfaction will help us maintain our high standards of service. Key...
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Customer Service Representative
2 weeks ago
Quebec City, Canada Scotiabank Full timeRequisition ID: 154634 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Service Representatives What you’ll be doing Our Customer Service Representatives are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Customer Service Representative
2 weeks ago
Quebec City, Canada Brenntag Full time**CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Quebec City** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...
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Customer Service Representative
3 weeks ago
Boisbriand, QC, Canada Insight Global Full timeRequired Skills & Experience - Ability to communicate comfortably with customers - A phenomenal teammate, willing to assist your peers - Digital literacy with excel or share point - Time management skills - Bilingual, English and French Nice to Have Skills & Experience - Customer service experience Job Description Insight Global is looking for excellent...
