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HelpDesk Technician

4 weeks ago

Manitoba MB, Canada Soroc Technology Full time

Need to live in Manitoba, Canada to be considered for this position.Position: Help Desk TechnicianKey Requirements:Proficient experience with Windows 11 and Apple iOS systems.Hands-on experience with Microsoft Intune for mobile device management.Strong understanding of PC hardware and software troubleshooting.Proven ability to manage and resolve helpdesk tickets.Excellent customer service and communication skills.Ability to work efficiently in a fast-paced, dynamic environment.Additional Must Have's:Position is a Government service desk operating 24/7 so shift work will be requiredTraining will be for 6 weeks Monday to Friday from 7am - 3:30 or 8am - 4:30 and then schedule will change a bit after training, but bulk of calls will be Monday to Friday so expect Monday to Friday schedule with varying shift hoursWorking remote from homeMust reside in Manitoba