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Support Staff

3 months ago


Toronto, Ontario, Canada Coach Full time
_Stock Associate _

The successful individual will leverage their proficiency in Sales to...

  • Deliver renowned and authentic service that creates a Modern Luxury customer experience
  • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Take ownership and commitment for delivering results; Meet or exceed personal productivity goals (selling or processing)
  • Demonstrate adaptability and flexibility to change to meet need of the business (i.e. flex between selling and nonselling)
  • Promote and endorse a team selling environment by supporting product flow and the smooth running of the store
  • Complete daily operational tasks including maintenance of sales floor and backroom
  • Replenish inventory on sales floor and process shipments/transfers as needed and within Coach standards and timeframes

The accomplished individual will possess...

  • 13 years of previous selling/stock experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets.
  • Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/stepstools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

Job Type:
Part-time

Work Location:
One location