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Training Materials Coordinator

3 months ago


Vaughan, Ontario, Canada Masters Insurance | Financial Full time

Title:

Training Manager Employment Status:
Full-Time, Permanent

Location:
Vaughan Office Keele Street, Suite 400, Vaughan ON, L4K 1Y2

Established in 1966, Masters Insurance is one of Ontario's largest, independently owned brokerages that specializes in insurance and bonding solutions for the construction and development industries.

As a rapidly growing company with an enduring passion for supporting our businesses, and our communities, we also offer personal and commercial insurance, group benefits and financial planning services.

As a Training Manager, the employee is instrumental in the growth and development of our training program.

The successful candidate will work cross functionally with key business stake holders, including the leadership team, to ensure accurate, timely, and engaging training materials are deployed to facilitate the successful everboarding of new and existing team members.

Generous health and dental benefits program, including Healthcare Spending Account
Robust Group Retirement Savings program with company matching
Reimbursements of license fees and professional membership dues
Full support of continuing education and growth opportunities, including career mentorship with senior management
Opportunities to give back to our communities through philanthropic programs
Discounts to gym membership and select local retailers

Masters assist employees by paying for work related courses, as well as annual licensing and designation fees

Manage a company-wide training program covering business processes, systems, onboarding training and continuing education;
Lead, coach and mentor the Training & Development Specialist;
Determine training and development needs across the organization;
Accountable for the growth and reporting of Masters training program;
Collaborate with key business stakeholders to identify, assess and facilitate current and future training needs with a focus on positive learning during the everboarding experience;
Draw on relationships with managers and other stakeholders to identify employee process, technology, and insurance technical training needs and arrange for training opportunities;
Oversee development and implementation of feedback mechanisms for colleague programs, process improvement opportunities and technology, and reporting to key stakeholders;
Stay up to date with the latest trends in learning and development;
Manage reporting on a regular basis on training and process improvement to monitor performance indicators/metrics relating to learning initiatives and learner satisfaction;
Assist the HR team and management with career path, mentorship and development plans.

Minimum of 5 years of experience leading a training or learning development function
Working knowledge and/or understanding of insurance, including construction insurance is an asset
Experience proactively identifying operational improvements pertaining to training and development
Good knowledge of the MS Office Suite (Excel, Outlook and Word)

We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout all stages of the recruitment and selection process.