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Support Worker

3 months ago

Vancouver, British Columbia, Canada Community Builders Group Full time

About Us


Community Builders is a growing non-profit housing provider based in Vancouver which strives to offer a superior level of service, housing and support to the most underserved and vulnerable members of our communities.

With 20 years of expertise in Vancouver's urban core area, specializing in multi-residential housing acquisition and operation, community development; support for persons with physical health, mental health and addictions issues; property management; emergency housing provision; and social enterprise development.

Community Builders utilizes a bottom-up development approach that empowers participants to find their own paths to wellness.

Community Builders supports inclusive environments which allow participants to achieve their personalized goals and operate housing centers that are safe and supportive.


Salary:
Starting at $21.63 per hour

What's In It For You?

  • Fulfilling work supporting the most vulnerable members of our communities.
  • Competitive salary and extended benefits.
  • Comprehensive training program.
  • Opportunity for growth and development within the organization

Functions and Responsibilities


Working in and from the worksite, the Support Worker provides assistance and support to residents in their living environment while encouraging independence, self responsibility, and healthy lifestyle choices.

Participates in activities to contribute to the upkeep and maintenance of building standards.

Under Director of the Site Manager it is the Support Workers responsibility to:

  • Assist with resident support by identifying potential problems and reporting any difficulties to the Building Coordinator and Management.
  • Recognizes, analyzes and deals with potential emergency situations such as clients' aggressive behaviour to ensure no harm come to the resident and/or the public.
  • Observes residents and identifies and assesses potential emergency situations, and develops short term strategies to deal with such situations including deescalating challenging behaviours.
  • Provides supportive feedback and behavior management to residents, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping (garbage removal, laundry assistance, dishes, changing of linens, sweeping/mopping of floors, bathroom cleanliness etc.), meal planning and preparation, making and keeping appointments, and interpersonal skills.
  • Provides medication support, in accordance with established policy.
  • Provides meal programs or support in accordance with established policy.
  • Completes hourly rounds of the building and grounds to maintain safety and security of the housing site, addressing issues if found.
  • Completes and maintains related records and documentation in Community Builders database such as resident interactions, progress reports, and daily logs.
  • Ensures the maintenance, cleanliness, and safety of programs and residence by completing janitorial and maintenance tasks as directed.
  • Assists with monthly room checks if required.
  • Conducts wellness checks.
  • Performs other related duties as assigned.
  • Be informed of Harm Reduction policies and be available to support residents with safe use practices, including overdose response or first aid when required.
  • Restock and clean harm reduction room.
  • Maintain cleanliness in amenity and lobby areas.
  • Maintain and clean staff and shared bathrooms.
  • Assists care aids and Home Support with resident rooms and personal care support when required.

Qualifications:

  • A minimum of completed Gr. 12 education.
  • Six (6) months of recent related work experience or an equivalent combination of education, training and experience.
  • Certificates in Narcan Training, First Aid, and Non Violent Crisis Intervention training (NVCI)
  • Criminal record check (Asset)

Skills & Abilities:

  • Ability to work in a harm reduction environment which includes an observed consumption area, as well as familiarization with the principles of harm reduction.
  • Physical ability to carry out the duties of the position.
  • Able to work independently with mínimal supervision, exercise initiative and good judgment
  • Ability to operate related equipment.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to organize and prioritize.
  • Ability to observe and recognize changes in clients.
  • Ability to establish and maintain rapport with clients, staff and management and collateral service providers.
  • Home management skills.
  • Ability to instruct.
  • Ability to analyze and resolve problems.
  • Conflict resolution and crisis intervention skills.
  • Ability to assist with medication support and to follow established policies and procedures.
  • Advocacy skills.
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status,