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Tax & Payroll Supervisor

3 months ago


Toronto, Ontario, Canada Plusgrade Full time
Director, Payroll


We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences.

Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel.

Come help us transform everyday travel into extraordinary experiences.

As the Director, Payroll, you will lead the global payroll function at Plusgrade. You have 10 years experience managing payroll teams at global companies.

You have a track record of challenging the status quo, identifying areas for improvement, and implementing solutions that help automate or add efficiencies to the payroll function.

You will be responsible for the accurate processing of the Company's global payrolls, including Canada, US, UK, Israel and corresponding with third parties to process payroll in other jurisdictions.

You will leverage your extensive payroll knowledge across various countries to oversee the payroll operations, lead implementation of best practices, and ensure appropriate controls are in place to mitigate against risk.

Drive the Global payroll transformation by working collaboratively with Human Resource and Finance Teams and recommending and implementing appropriate systems, practices, and procedures to streamline and automate the global payroll processes.


  • Acting as the subject matter expert, review and resolve complex issues relating to the semimonthly payrolls in Canada, US, UK, Germany, Dubai, Singapore and Israel, as well as the EOR payrolls.
  • Direct the daytoday payroll operations to ensure the accurate and timely processing of global payrolls.
  • Manage, mentor and coach a team of 1 2 Payroll Analyst(s).
  • Actively plan / map out go forward resource and system requirements for the global payroll function
  • Oversee compliance with complex and changing payroll regulations in all countries serviced and ensure all regulatory obligations are met.
  • Oversee the implementation of a new global payroll system and the related integrations (Bamboo, Sunlife etc.)
  • Partner with the Treasury team to ensure timely and sufficient funding of all payroll bank accounts, and assist in the cash forecasting of payroll related items.
  • Ensure all Group RRSP, UK pensions and 401k contributions are reconciled and remitted, and stay on top of the changing regulations and impact on the employees contributions.
  • Review and approval of monthend payrollrelated journal entries in Oracle NetSuite accounting system, ensuring that all balances in the GL are reasonable, complete and accurate.
  • Ensure the payroll function has collaborative and health working relationships within Finance and HR Approve / review the reconciliations of the related balance sheet accounts and all payrollrelated remittances (for all jurisdictions)
  • Lead the team through the reconciliation of all social taxes on a monthly basis and ensure all yearend requirements across the globe are completed timely.
  • Ensure compliance with Payroll process SOX controls and continue to strengthen the controls while ensuring efficiency.
  • If applicable, lead the transition of payroll operations for any newly acquired companies.
Payroll Certification (CPP, PCP or CPM) required10+ years experience managing a payroll team in a global company with multi-jurisdictional payrolls

Experience in leading business process transformation and managing change

Experience leading process improvements and rolling out automation to enable process efficiency

Strong accounting knowledgeExperience with stock option administration & accounting is considered an asset

Strong analytical, problem solving and organizational skills including the capacity to perform detailed analysis while understanding the broader context and implications

Able to work independently and within cross-functional teams, managing multiple priorities and deadlines in a fast-paced environment

5 years of accounting reconciliation and journal entry preparation

Knowledge and experience processing payroll based in Ontario and Quebec

Comprehensive Health Plans

Flexible Paid Time Off

Home Office/Commuter Credit


We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law.

Upon request, we will provide accommodation for applicants with disabilities.


We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally.

Recruiter Phone Interview

~ Take-home Assessment or remote coding exercise (if applicable)

~ All candidates will be provided with feedback regardless if they pass or didn't pass any of our interview stages.