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Service Advisor

3 months ago

Middleton, Nova Scotia, Canada Bruce Automotive Group Full time

Bruce GM in Middleton is a leading provider of automotive services, and we are seeking a skilled Service Advisor to join our team.

The Service Advisor will be responsible for providing exceptional customer service to clients, ensuring that their needs are met in a timely and professional manner.


The Opportunity:


You will be the main point of contact for customers while their vehicle is being serviced by our trained technicians.

You will update them regarding the status of the appointment and recommend additional services and repairs as per the manufacturer's and technician's recommendations.

As a core member of the service department, you will ensure each and every customer has an exceptionally positive Bruce experience each and every time they visit.


What we're looking for:


You are outgoing, confident, self-driven and a team player with a strong desire to help and assist people with their problems and concerns.

You have a proven track record for providing outstanding customer service and great communication skills. You have no issue with learning and using new computer software quickly.

You thrive in a fast-paced environment and can stay organized and focused when the day might throw you a curveball.

You excel at problem-solving and thrive in a highly goal-driven work setting.

Must have's:

You must have a valid driver's license and an acceptable driving record. You have previous customer service experience and/or previous automotive experience. You are comfortable using computer systems (technological literacy) and are able to learn new software quickly. Having the ability to drive a manual transmission and large vehicles is considered an asset.

Our Offer:


At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry.

You will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative and accountable.

We offer a competitive benefits package that includes paid personal days off, a health & dental plan, health spending account, retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, discounts at major retail outlets, and a fun and engaging work environment