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    Calgary, Alberta, Canada Holiday Inn Express & Suites Airport Trail Full time

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    Calgary, Alberta, Canada Holiday Inn Express & Suites Airport Trail Full time

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    Calgary, Alberta, Canada Holiday Inn Express & Suites Airport Trail Full time

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    1 day ago

    Calgary, Alberta, Canada HOLIDAY INN EXPRESS HOTEL & SUITES HOTEL Full time

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  • Front Desk Representative

    1 day ago

    Calgary, Alberta, Canada HOLIDAY INN EXPRESS HOTEL & SUITES HOTEL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express & Suites Airport Trail. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

front desk agent

3 months ago

Calgary, Alberta, Canada Holiday Inn Express & Suites Airport Trail Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: Will trainTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week