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IT Co-op Placement, Help Desk
3 months ago
Position Summary:
Wellington-Dufferin-Guelph Public Health is a community-centered agency dedicated to preventing disease, promoting the well-being of individuals, and protecting the health of the residents of Wellington County, Dufferin County and the City of Guelph.
Joining our team will involve working with passionate people and performing meaningful work that will support a healthier community for over 290,000 area residents.
We believe it's important to promote health in our own workplace, because in order to be our best, we have to feel our best.
At Wellington-Dufferin-Guelph Public Health our goal is to help maintain not only the physical, but the emotional, financial and social health and well-being of our team.
Our employees enjoy professional training and development opportunities and a healthy work-life balance.
The IT Co-op Student provides daily support, management, upgrades, and deployments of all organizational issued systems at its multiple locations.
Tasks include but are not limited to the following:
- Install and support office productivity tools (MS Office);
- Implement and maintain all Public Health computer hardware using automation, where applicable;
- Administer Public Health's LAN, WAN and Internet connectivity;
- Provide support to Public Health's agency web site via consultation with the Communications
- Develop scripts to automate tasks;
- Maintain current inventory of hardware and software;
- Provide support and maintain the telephony system;
- Maintain local Access/SQL Server databases as required;
- Provide technical support to Ministry Systems through consultation with Ministry Technical Support, key public health personnel and health systems user groups;
- Provide support for noncomputer technology including but not limited to copier, telephone, voice mail and facsimile systems;
- Create and maintain IT related documentation when necessary;
- After hours work may be necessary due to project schedules, deadlines and/or reliability issues.
Hours of Work:
Regular Office Hours:
Monday to Friday, 8:30am-4:30pm (35 hours per week)
Position Effective:
September 5, 2023
Requirements:
- Minimum of oneyear post secondary school in an information technology program.
- Students must be eligible and enrolled for a coop placement as part of their program. Students will be asked to provide proof of their eligibility.
- Students must be willing and able to travel to work onsite.
- High degree of accuracy and attention to detail.
- Problem solving skills.
- High degree of comfort with computers, able to adapt and learn computer programs quickly.
- Strong computer skills.
- Excellent verbal and written communication skills.
Note:
If successful in the hiring process, it is important to understand that you would be an employee of a health care organization that strongly believes in the importance of immunizations as a necessary public health measure to control the spread of infectious diseases.
This aligns with our organizational mission, vision, and values at The Agency, which focus on improving the health and well-being of our community.
Employees are required to provide evidence of vaccination records of COVID-19, annual influenza, and adult immunization as part of their employment contract.
Employees who are unable to be immunized due to a valid medical contraindication must have a Statement of Medical Exemption Form completed by their primary care provider.
Closing Statement:
We thank all applicants, however, only individuals selected for an interview will be contacted.
WDG Public Health is an equal opportunity agency.
Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, and will be used to determine eligibility.
WDG Public Health is committed to providing accommodations during the recruitment process for people with disabilities.If you require accommodation(s), please advise Human Resources in advance and we will work with you to meet your needs.
