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Commercial Sales Manager

3 months ago


Edmonton, Alberta, Canada Sinclair Supply Ltd Full time

Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946.

Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.

Why You'll Love Us

Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out your neighbour. We leave our egos at the door and celebrate one another.

Work life balance. Work that stays in the workplace, to ensure you can relax at home.

Future Planning. Company matching RRSP's so you don't have to work forever.

Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation.

Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it's never too late to learn a new skill We will support your journey to grow.

Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we've got you covered because we could all use a little help from time to time.


Our team in
Edmonton is currently looking for a self-motivated and experienced
Commercial Sales Manager to become an integral part of the team.


Key Responsibilities:

The Commercial Sales Manager (CSM) promotes and sells Sinclair Products and Services to Dealers, Contractors,
Engineering firms and Building Owners. The Commercial Sales Manager is responsible for maintaining existing customer relationships as well as new Commercial Business growth. The position demands strong sales, time management and business development skills.
Drive Commercial sales and Market Share growth

  • Increase Commercial Business Market Share.
  • Provide leadership and day to day management of Commercial Sales Team.
  • Develop or improve presence and reputation of the Sinclair Supply Commercial Team with respect to customers and vendors.

Accountabilities:

Planning:

  • Assist with development of clear organizational plan for Commercial Programs.
  • Assist with development of long and shortterm Sales/Margin goals for the Commercial Sales Team.
  • Assist with development and implementation of key performance indicators (KPI's) for the Commercial Team.

Leadership:

  • Share best practices and success stories with other Sinclair Commercial Locations and Head Office.
  • Performance management of direct reports, if applicable.
  • Provide conflict resolution guidance to employees.

Selling Activities:

  • Positively and professionally represent Sinclair Supply to customers and suppliers.
  • Research product for customers, provide recommendations from Sinclair product assortment and seek opportunities to strengthen Sinclair Brands in the Marketplace.
  • Provide customers with quotations (bids), provide timely followup on open bids.
  • Provide equipment selections based on mechanical drawings and specifications, provide solutions, proposals and submittals.
  • Followup on large project quotations, provide feedback to (GSM) on progress of bid.

Customer Service Activities:

  • Positively and professionally represent Sinclair Supply to customers & suppliers.
  • Ensure Commercial Sales Team meets or exceeds service expectations of customers.
  • Promptly respond to any customer concerns or disputes.
  • Process returns to customers' accounts in compliance with Sinclair return procedures and terms of sale.
  • Provide Sales Monthly Sales Projection (Pipeline report) from Commercial Team.
  • Provide Weekly/monthly status report on Large projects.
  • Provide Sales call reports, Customer acquisitions.
  • Provide statistical information on customers, ie. Sales volume, margin performance, sales projection.

Operational Activities:

  • Direct all operational activities for the Commercial Team, including administration, human resources, safety and training.
  • Ensure pricing procedures and controls are in place.
  • Creation and coordination of staffing schedules.
  • Reduce A/R balances and write offs.

Reporting Activities:

  • Provide monthly sales projections (pipeline report) from Commercial Team
  • Provide weekly/monthly status report on large projects
  • Provide sales call reports, customer acquisitions
- provide statistical information on customers, ie. sales volume, margine performance, sales projection

Qualifications:

  • Postsecondary education, diploma or HVAC technical designation required.
  • Diploma in Mechanical Design is an asset.
  • 5+ years established HVAC industry experience with a solid understanding of air movement, mechanical systems and components.
  • B2B or outside sales experience in the HVAC industry.
  • A minimum of 2+ years management experience.
  • Valid driver's license.
We offer a competitive base sala