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User Support Specialist
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User Support Specialist
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User Experience Technician
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User Experience Technician
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Help Desk Technician
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Help Desk Technician
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Technical Support Specialist
5 days ago
Calgary, Alberta, Canada THE ORTHODONTIC CENTRE AT NORTHLAND Full timeJob Title: User Support TechnicianTHE ORTHODONTIC CENTRE AT NORTHLAND is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will provide expert assistance to users in response to identified difficulties, ensuring seamless access to our business systems, network, and Internet.Key...
user support technician
3 months ago
- Education:
- Expérience: Education
- College/CEGEPTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer serviceComputer and technology knowledge
- MS Office
- SpreadsheetTransportation/travel information
- Willing to travel
- Valid driver's licenceWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detailPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Time managementExperience
- 7 months to less than 1 yearOther benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week