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Administrative Assistant
3 months ago
BLG:
Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development.
Key Responsibilities
Administration and File Management- Undertake large and small copying requests, scanning, binding and finishing copied work (working with the Business Centre as applicable)
- Receive and process file management requests
- Create new files on the system
- Open new file folders and label accordingly
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Handle and administer closed files as requested
- Undertake all file management and file housekeeping procedures to ensure filing constantly up to date
- Understand, identify and process all principle documents within files
- Undertake all file closing procedures
- Process archive retrieval requests
- Maintain all filing and work areas in a tidy and orderly manner
- Assist with KYC and conflict checking procedures in accordance with the firm's procedures
- Conduct searches
- Keep a record of time spent on various administrative tasks for internal purposes
- Any other duties as requested by the business
- Deal with any Lawyer and Practice Assistant (PA) enquiries in a prompt and efficient manner
- Communicate and liaise with Lawyers and PAs on file management issues
- Consistently and appropriately update the team on progress where appropriate
- Work with team to offer assistance wherever possible
- Post-Secondary Law Clerk, Paralegal or Legal Administration diploma
- 12 years' experience in Customer Service and/or Administration
- Established knowledge of Microsoft Office suite software (e.g., Word, Excel, PowerPoint) and CRM
- Ability to take initiative
- Flexible and enthusiastic selfstarter
- Strong organization and multitasking skills
- Strong oral and written communication skills
- Excellent interpersonal skills
- Strong teamwork skills
- Ability to work under pressure and meet deadlines
- Sound knowledge of support services
- A desire to continuously improve skills
- A strong focus on ensuring the highest levels of client service standards are delivered and maintained