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Client Relations Coordinator

3 months ago

Port Coquitlam, British Columbia, Canada Lift Auto Group Full time

Drive your Career. Accelerate your Success


Come be part of our story Lift Auto Group's newest shop
CSN Port Coquitlam has a unique and exciting opportunity for a
Client Relations Coordinator to join the team.

Are you interested in a customer focused career? This opportunity might be perfect for you.

What does it take to work for Lift Auto Group?

  • Previous administrative experience required
  • Previous customer service experience required
  • Strong computer skills required
  • Ability to manage multiple tasks in a fast paced work environment required
  • Valid drivers license required

Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

  • Greet and make customers feel welcome from the moment they enter the shop.
  • Collect basic customer information required to commence an estimate.
  • Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
  • Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
  • Demonstrate superior communication skills, both in person and over the phone.
  • Possess a professional and positive attitude with welldeveloped problemsolving skills.

We offer stability and authentic career opportunities. Most importantly, we care deeply for our people. Our team is important to us, so it is vital that you fit seamlessly with our existing crew. We offer a compensation structure that is complimentary to your experience, investment in your training and a top-tier benefits package. If you pride yourself on your excellent work record and have an energized attitude, we are looking for you

Job Types:
Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Port Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

Experience:

  • Administrative: 2 years (preferred)
  • Customer service: 2 years (preferred)

Licence/Certification:

  • Driving License (required)

Work Location:
In person