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Merchandising Supervisor
3 months ago
Opening our first OAK Studio location in Vancouver, Canada - OAK + FORT is a woman founded and led business.
Valuing cost-conscious looks, we have always made it our goal to embody a one-stop shopping experience with an approachable price.
From our OAK Studio locations to our global E-commerce platform, we optimistically grow and adapt towards tomorrow. AT OAK + FORT, we proudly create experiences that are innovative and centered around convenience. Our knowledgeable OAK Studio Stylists and client-first policies give us the opportunity to serve our visitors personally.RESPONSIBILITIES
Sales Generation
Meet minimum sales requirements based on store volume
Provide exceptional client experience by executing OAK+FORT Sales Culture
Build and manage client relationships through client database recording
Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
Provide industry knowledge through awareness of products and prices in the market
Drive sales through OAK+FORT eCommerce purchases and social media platforms
Maximize sales during special events and customer services
Process cash desk operations with engagement, efficiency, and accuracy
Respond and appropriately resolve customer complaints and service opportunities
Staff Development
Source top candidates to build a high performing team
Build our team by welcoming and supporting onboarding of new employees
Build and maintain relationships with store team, peers, and relevant partners
Support development of high performing staff to maximize productivity
Provide timely feedback and active informal training to staff
Inspire and motivate team through demonstrating leadership qualities
Initiate and communicate team objectives and updates with Management and District Visual Merchandiser
Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
Store Functionality
Participate in execution of floor management as needed
Utilize merchandising skillset through understanding of product density, adjacencies, and customer flow
Promote brand aesthetic through ability to creatively merchandise
Ensure the right quantity of stock is in the right place at the right time through strategic merchandising
Maintain proper presentation of merchandise in accordance to corporate directives
Efficiently and accurately support with shipping and receiving of merchandise
Perform inventory counts upon corporate office direction
Participate in stock room set-up and organization
Track product arrivals and store capacity based on corporate linesheets, update management team and District Visual Merchandiser
Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
Adhere to loss prevention policies to prevent external and internal theft
REQUIREMENTS
Must be 19+ years old
Have previous retail experience and 3+ years of merchandising experience
Must be flexible and have open availability
Please drop off your resume at OAK+FORT store in person. access_time 18 hours ago | place Mississauga
access_time 10 days ago | how_to_reg | place Québec city
access_time 18 hours ago | how_to_reg | place Mississauga
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