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Manager Support Technique

3 months ago


Clairmont, Alberta, Canada Caterpillar Full time
Product Support

Your Work Shapes the World at Caterpillar Inc.

When you become part of Caterpillar, you are not just joining a team; you are becoming part of a global community that values not only the work we do but also each team member.

We are the creators, solvers of problems, and the visionaries shaping a sustainable and resilient future for communities worldwide.

At Caterpillar, we don't just talk about progress and innovation - we embody it in collaboration with our customers, in our workplaces, and where we reside.

Together, we are dedicated to constructing a better world, ensuring a quality life for everyone.

About SPM Oil & Gas

SPM Oil & Gas, part of Caterpillar, is committed to providing top-notch products and services that enhance customer efficiency and reduce total ownership costs.

Our global operations involve delivering tailored solutions for engineered oilfield and drilling equipment repairs, mechanical and rotating equipment upgrades, rapid prototyping of spare parts, robust asset management, and field engineering services.

We provide diverse career opportunities in technical and business domains across our global engineering and service locations.

Join our team and contribute to engineering solutions that revolutionize the industry.

Manager Customer Services Position

We are currently seeking a Manager of Customer Services in Grande Prairie/Clairmont, Canada. In this role, you will oversee all pressure pumping activities and staff related to technical field service programs for product installation, troubleshooting, maintenance, repair, iron reinspection, and pump repair & customization.

  • Create and manage service infrastructure
  • Establish and maintain organizational training readiness
  • Ensure high standards and quality of technical work
  • Develop work plans, budgets, and schedules for field service activities
  • Negotiate technical support agreements
  • Focus on cultivating positive customer relationships

Requirements:

  • 1-3 years of relevant experience and/or training
  • General knowledge of reciprocating plunger pumps

Join us and receive more than just a paycheck; we recognize and reward your performance with a comprehensive benefits package from day one, including medical, dental, vision, RX, pension, and potential annual bonuses.

Additional perks comprise paid vacation days, paid holidays, and various employee benefits.

Caterpillar does not sponsor employment-based non-immigrant and immigrant visas for this role; however, we offer numerous job opportunities globally on our career portal.

If you want to check your application status, use the candidate log-in on our website to receive real-time updates.

For more details, please refrain from visiting external websites.

Join our team and unleash your potential with Caterpillar - we are an Equal Opportunity Employer fostering a diverse and inclusive workplace.