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Admin Assistant
3 months ago
Do you love analyzing data, creating reports and working with a variety of systems? Then this might be the role for you
The Admin Assistant (System Development & Support) position reports into the System and Reporting team in SaskTel's Human Resources division and is responsible for compiling employee and position data using SAP reports, MS Excel and other software tools as well as maintaining the integrity of SaskTel's organization structure in SAP.
A typical day may include providing regular and/or ad-hoc reporting for clients such as SaskTel's Board of Directors & Executive, Crown Investment Corporation (CIC), external government agencies, as well as internal clients. In addition, we are looking for a customer focused individual that has the natural ability to support and provide guidance to end users of our HR platforms
Project work is an added dimension to this role which typically involves implementation of changes to the HR module within SAP or maintenance and enhancements to our employee portal from requirements gathering to implementation.
As digital HR and automation is on the rise, so too is the knowledge and expertise of our HR personnel. No matter where you are in your career, this is a perfect opportunity to further develop your analytical and technical expertise in a professional business setting.
POSITION OVERVIEW
Develops, implements, enhances, and supports operational and administrative systems. Provides training and expertise to system users.
TYPICAL DUTIES & RESPONSIBILITIES
(Not all inclusive or applicable to all assignments)
- Researches and/or consults with user to identify the specifications for new mechanized systems.
- Assists in the planning and design of new mechanized systems. Schedules and conducts the implementation and conversion stages of the new systems. Designs and conducts acceptance tests and monitors system operation to ensure proper system function.
- Provides support to user groups concerning problems with the daily operation of mechanized systems and acts as a liaison with other departments and external partners and vendors to resolve these problems. Investigates and identifies problems and recommends solutions or enhancements to systems.
- Develops standards and prepares documentation on new software releases, enhancements, and business processes.
- Coordinates and/or participates in interdepartmental meetings for any business initiatives that impact the SaskTel systems.
- Monitors systems operation and results after implementation to ensure that the system functions properly. Prepares related reports.
- Trains user groups on new mechanized systems. Implements procedures and provides ongoing support and expertise to user personnel.
QUALIFICATIONS
- Degree in Computer Science or Business Admin. OR Certificate in Business Admin. supplemented with 2 years experience in supporting mechanized systems.
- Thorough knowledge of SaskTel procedures & processes.
- Working knowledge of SaskTel mechanized business systems.
- Demonstrated ability for investigative and analytical work.
- Demonstrated ability to plan and coordinate projects.
- General knowledge of SaskTel products and services.
- Excellent verbal and written communication skills and the ability to deal effectively with others.
- Demonstrated ability to train others.
Flexible workplace options may be available_****About SaskTel
