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Avp, Advisor Technology Platforms

3 months ago

Burlington, Ontario, Canada The Co-operators Group Limited Full time

Company:
Co-operators

Department:
Digital and Advisor Technology

Employment Type:
Regular Full-Time

Work Model:
Hybrid

Language:
This role operates in English.

The Opportunity:


We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.

That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.

The best part is that you will work with people that care passionately about you, our clients, and our communities.


We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world.

Our Digital & Advisor Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done.

The best part is that you will work with people that care passionately about you, our clients, our company and our higher social purpose.


How you will create impact:

  • Proactively identifying strategies and initiatives that will enhance service, reduce costs, and resolve potential blockers. Additionally, leading efforts to identify technical opportunities to improve processes, delivery, and usability.
  • Supporting the development of the advisor technology roadmap, from strategy through to delivery and ongoing maintenance of various technologies (e.g. Salesforce).
  • Leveraging deep knowledge for technology project delivery, oversee a portfolio of projects and programs and ensuring the effective delivery of technical solutions to meet business strategic, tactical needs, and project delivery metrics.
  • Ensuring sufficient vendor research and vendor vetting processes, and that software solution purchases or partnerships meet the needs of the business unit and are aligned to internal technology standards.
  • Collaborating with distribution, digital and other stakeholders to define business plans and develop advanced technology solutions that support growth objectives.
  • Manage and maintain strategic and collaborative relationships with vendors and additional key external partner organizations to support exceptional development and delivery of products and services. This will include managing vendor relationships and negotiations, establishing suitable service level agreements and controls to ensure compliance with risk, security, and guidelines.
  • Managing the financial and business performance of the organization, including setting appropriate departmentwide goals, KPIs and associated targets.
  • Leading and engaging your team to deliver strategic objectives through the evolvement of effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

How you will succeed:

  • You initiate new strategies to capitalize on opportunities and lead the implementation of organizational change.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You create a highperformance culture through alignment of your team's work with organizational goals and successfully convey messages with a sense of positive advocacy.
  • You develop others to ensure the evolving needs of the organization will be met and build effective relationships to achieve key business objectives.

To join our team:

  • You have 10 years of progressiverelated experience, including multiple years of expertise across the planbuildrun technology spectrum.
  • You have a Degree in Information Technology, Computer Science, or another field of study with relevant experience.
  • You have indepth experience in clientfacing largepackage software technology solutions. Having experience with
    Salesforce is a notable asset.
  • You have experience leading the planning and successful execution of complex technology projects and/or initiatives.
  • You have demonstrated experience collaborating with internal and external stakeholders. Including vendor relationship management, participating in vendor contract negotiations, and partnering with stakeholders to review services provided.
  • You have the financial acumen to interpret and make decisions impacting projects and technology operations.
  • You have applied experience in financial service and/or insurance. Having an understanding of digital distribution channels is an asset.
  • You are an experienced people leader, wellskilled in leading sizable teams to solve complex problems and operate innovatively in an engaged collaborative environment.

What you need to know:

  • You will travel occasionally.

What's in it for you?:

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time