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Hotel Front Desk Clerk

3 months ago

Powell River, Canada Island View Lodge Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 1 year to less than 2 years

Work setting:

  • Hospitality industry

Tasks:

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Handle wakeup calls
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week