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Training Support Supervisor

3 months ago

Calgary, Alberta, Canada Sunbelt Rentals Full time

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.

Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

Sunbelt Rentals Film & TV, previously known as William F White International Inc. , the largest movie equipment rental company, is looking for a Client Services Supervisor to join us.

With offices across the country, Sunbelt Rentals Film & TV services productions of all sizes from coast to coast and houses an extensive state-of-the-art inventory.

Our job is to help bring the magic of storytelling to life, by supporting our clients as their go-to Partners in Production.

The Client Services Supervisor oversees the Client Services (CSR) & Rentals Desk department, fostering a positive & collaborative team, working closely and cohesively with internal office and warehouse operations to best serve on-site clientele.

Elicit feedback from production crews on current level of service and address areas of improvement, fielding any customer concerns or complaints and ensuring they are addressed in a timely manner.

Collaborate with the Rental Inventory Coordinator to correct inventory discrepancies
Exceptional customer service skills with a minimum of 2 years customer service experience
Proficient in Microsoft Office
Experienced with inventory control systems, knowledge of RTPro, an asset
Prescription, paid sick day & vacation, vision coverage, short- & long-term disability coverage
Social committee with various events; We strive to build safe, healthy, inclusive, and sustainable communities

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Sunbelt Rentals Film & TV requires applicants to undergo a background verification process prior to commencing employment with the company.

Employment with Sunbelt Rentals Film & TV is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals Film & TV is an equal opportunity employer — women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

00 per hour

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.

Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

Sunbelt Rentals Film & TV, previously known as William F White International Inc. , the largest movie equipment rental company, is looking for a Client Services Supervisor to join us.

With offices across the country, Sunbelt Rentals Film & TV services productions of all sizes from coast to coast and houses an extensive state-of-the-art inventory.

Our job is to help bring the magic of storytelling to life, by supporting our clients as their go-to Partners in Production.

The Client Services Supervisor oversees the Client Services (CSR) & Rentals Desk department, fostering a positive & collaborative team, working closely and cohesively with internal office and warehouse operations to best serve on-site clientele.

Elicit feedback from production crews on current level of service and address areas of improvement, fielding any customer concerns or complaints and ensuring they are addressed in a timely manner.

~ Collaborate with the Rental Inventory Coordinator to correct inventory discrepancies

~ Exceptional customer service skills with a minimum of 2 years customer service experience

~ Proficient in Microsoft Office

~ Experienced with inventory control systems, knowledge of RTPro, an asset

~ Prescription, paid sick day & vacation, vision coverage, short- & long-term disability coverage
Social committee with various events; We strive to build safe, healthy, inclusive, and sustainable communities

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Sunbelt Rentals Film & TV requires applicants to undergo a background verification process prior to commencing employment with the company.

Employment with Sunbelt Rentals Film & TV is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals Film & TV is an equal opportunity employer — women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

00 per hour

Base Pay Range:
$ - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).