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Key Account Manager

3 months ago

Concord, Ontario, Canada Eberspaecher Vecture Inc. Full time
Qualifications and Experience

  • Degree in business or electrical engineering, science, or equivalent.
  • 5 years (minimum) business experience in contract manufacture of PCB assemblies, battery manufacturing, or automotive electronics and assemblies.

Key Responsibilities and Duties:

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Prepares feasible, accurate and timely quotations for sustaining and new customers build to print projects as well as new design projects and existing standard products.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of customers.
  • Submits orders by referring to price lists and product literature.
  • Monitors orders once received to ensure that they stay on track and meet delivery dates.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments, as well as internal gap areas.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Forecasts revenue on a regular basis by reviewing marketing information, sales patterns, expected growth, established targets, and other data so as to provide financial planning information.
  • Forecasts material needs for purchasing and operations to plan as well as secure premium pricing for material needed.
  • Carries out sales activities at accounts through personal contact, including negotiating price and other conditions of sale to enhance retention and maximization of major account revenue potential.
  • Provides all information needed for the operations team including purchasing, receiving, materials management, order planning & scheduling,assembly, quality assurance, and packing & shipping functions to ensure on time delivery of acceptable product.
Core Competencies

  • Customer service skills.
  • Meeting sales goals, closing skills, territory management and prospecting skills.
  • Negotiation, selfconfidence, product knowledge, presentation skills, client relationships and motivation for sales.
  • Skills in general and strategic business management, innovative and visionary planning, analyzing and decisionmaking, effective leadership, communications and customer relations.
  • Indepth knowledge of related technologies, market and business processes.

Benefits:

  • Dental care
  • Flexible schedule
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Concord, ON L4K 2N2: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • How many years of business experience in contract manufacture of PCB assemblies, battery manufacturing, or automotive electronics and assemblies.

Education:

  • Bachelor's Degree (preferred)

Work Location:
In person