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Spa Associate
3 months ago
Job Summary
Objective:
We are looking for a passionate organized individual with strong customer service skills and sales ability to join our team
You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care.
Job Duties
- Daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness and product usage
- Maintaining a professional spa image at all times
- Utilizing strong customer service and communication skills to educate customers on our spa services and products
- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times
- Perform additional duties as assigned
Qualifications
- Being able to work on weekdays, weekends, and/or evenings when required by business needs
- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset
- Must have strong written and oral communication skills
- Strong administrative, operational and computer skills
- Ability to work, multitask and excel in a fastpaced environment
BENEFITS & PERKS
- Indepth orientation and followup inhouse training
- Head office training and support on a ongoing basis
- Uplifting team atmosphere and team communication platforms
- Product and Service incentives and discounts
- GOODLIFE workplace wellness program with over 100+ discounts on partnering stores
Salary:
From $18.00 per hour
Benefits:
- Dental care
- Onsite parking
- Store discount
- Vision care
Day range:
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- Day shift
- Evening shift
Work Location:
In person