Current jobs related to Client Service Agent - Toronto, Ontario - Toronto Humane Society
-
Insurance Agent
3 weeks ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeJob Summary:We are seeking a highly motivated and customer-oriented Insurance Account Representative to join our team at Annabella Bai - Desjardins Insurance Agent. As an Insurance Account Representative, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency targets, and providing...
-
Insurance Agent
2 weeks ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeJob Summary:We are seeking a highly motivated and customer-oriented Insurance Account Representative to join our team at Annabella Bai - Desjardins Insurance Agent. As an Insurance Account Representative, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency targets, and providing...
-
Client Service Specialist
1 month ago
Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full timePosition OverviewAre you passionate about delivering exceptional service? We are seeking a proactive and adaptable Client Service Specialist to join our dynamic team at Dina Constantinou Insurance Agency. This role is crucial in ensuring our clients receive outstanding support and guidance in their insurance needs.Key ResponsibilitiesAssist clients by...
-
Bilingual Client Care Agent
21 hours ago
Toronto, Ontario, Canada Padra Medical Clinic Full timeSeeking a Bilingual Client Care Agent to engage with clients via phone or email, provide product/service information, and resolve issues. Padra is the international leader in Hair Transplants and Medical Aesthetics, committed to customer success and satisfaction. As a Bilingual Client Care Agent, you will be the liaison between clients and the company,...
-
Client Service Specialist
1 month ago
Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full timePosition OverviewAre you driven by success? Do you seek a career in a stable and essential industry? If so, continue reading.We are in search of a proactive and adaptable Client Service Specialist to assist with various responsibilities within our Insurance Agency. This role involves supporting clients and making a significant impact by executing a range of...
-
Insurance Account Representative
3 weeks ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeJob Summary:We are seeking a highly motivated and customer-oriented Insurance Account Representative to join our team at Annabella Bai - Desjardins Insurance Agent. As an Insurance Account Representative, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency targets, and providing...
-
Insurance Account Representative
2 weeks ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeJob Summary:We are seeking a highly motivated and customer-oriented Insurance Account Representative to join our team at Annabella Bai - Desjardins Insurance Agent. As an Insurance Account Representative, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency targets, and providing...
-
Client Services Coordinator
2 days ago
Toronto, Ontario, Canada Avison Young Full timeJob Title: Client Services CoordinatorReporting to the Senior Operations Manager, Client & Brokerage Services, Ontario, this role is based in the Downtown Toronto office, and provides daily real estate administrative support in a fast-paced environment.Key Responsibilities:Provide administrative support for internal and external correspondence, including...
-
Client Services Coordinator
2 days ago
Toronto, Ontario, Canada Avison Young Full timeJob Title: Client Services CoordinatorReporting to the Senior Operations Manager, Client & Brokerage Services, Ontario, this role is based in the Downtown Toronto office, and provides daily real estate administrative support in a fast-paced environment.Key Responsibilities:Provide administrative support for internal and external correspondence, including...
-
Client Services Specialist
1 month ago
Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full timePosition OverviewAre you driven by success? Do you seek a fulfilling career in a stable and essential industry? If so, this opportunity may be for you.We are in search of a proactive and adaptable Client Services Specialist to undertake a variety of responsibilities within our Insurance Agency. This role is pivotal in assisting clients and making a...
-
Bilingual Client Care Agent
2 months ago
Toronto, Ontario, Canada Padra Medical Clinic Full timeSalary: About Padra: Padra is the international leader in Hair Transplants and Medical Aesthetics and is making waves with its unparalleled commitment to customer success and satisfaction. As we embark on our journey to establish our first North American flagship location in Toronto, we're seeking a dynamic and experienced Bilingual Client Care Agent to join...
-
Insurance Sales Consultant
1 month ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Insurance Agent Team MemberType: Full TimeDesjardins Insurance is a prominent Canadian insurance provider, offering a comprehensive array of insurance solutions tailored for individuals and businesses. Renowned for our dedication to personalized service, competitive pricing, and innovative strategies, we aim to...
-
Client Services Coordinator
1 week ago
Toronto, Ontario, Canada Avison Young Full timeAbout the RoleThis Client Services Coordinator position is based in the Downtown Toronto office and provides daily real estate administrative support in a fast-paced environment. As a key member of the brokerage team, you will provide sales, marketing, and research support, as well as general office administration to your broker team and...
-
Client Services Coordinator
1 week ago
Toronto, Ontario, Canada Avison Young Full timeAbout the RoleThis Client Services Coordinator position is based in the Downtown Toronto office and provides daily real estate administrative support in a fast-paced environment. As a key member of the brokerage team, you will provide sales, marketing, and research support, as well as general office administration to your broker team and...
-
Insurance Sales Consultant
1 month ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Insurance Agent Team MemberType: Full TimeDesjardins Insurance stands as a prominent Canadian insurance provider, delivering a comprehensive array of insurance solutions tailored for both individuals and businesses. Renowned for our dedication to personalized service, competitive pricing, and innovative...
-
Insurance Account Representative
1 week ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account RepresentativeAt Annabella Bai - Desjardins Insurance Agent, we are seeking a highly motivated and customer-oriented individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency...
-
Insurance Account Representative
1 week ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account RepresentativeAt Annabella Bai - Desjardins Insurance Agent, we are seeking a highly motivated and customer-oriented individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency...
-
Insurance Sales Consultant
1 month ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Insurance Agent Team MemberType: Full TimeDesjardins Insurance stands as a prominent Canadian insurance provider, delivering a comprehensive array of insurance offerings tailored for both individuals and enterprises. Renowned for our dedication to personalized service, competitive pricing, and innovative...
-
Insurance Account Representative
2 days ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account RepresentativeAt Annabella Bai - Desjardins Insurance Agent, we are seeking a highly motivated and customer-oriented individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency...
-
Insurance Account Representative
2 days ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account RepresentativeAt Annabella Bai - Desjardins Insurance Agent, we are seeking a highly motivated and customer-oriented individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for selling auto and property insurance products to individual and business clients, meeting agency...
Client Service Agent
3 months ago
Job Summary
The Client Service Agent (CSA) under the direction of the Assistant Manager, Public Veterinary Services will be responsible for administrative tasks within the public veterinary service department of the Toronto Humane Society.
The CSAs are additionally responsible for answering inquiries about the clinic.Main Duties/Responsibilities
- Counsel members of the public and clients on speciesspecific animal welfare and services available
- Including, but not limited to, husbandry, training, medical health,
- Engage with clients and possible clients in a manner consistent with the Toronto Humane Society values, mission and policies
- Direct and counsel members of the public to the best available service for their needs; striving for a solution that keeps animals and their guardians together
- Maintaining and ensuring counsel for humane treatment at all times
- Responsible for opening/closing cash drawers and preparing administrative areas for daily operations
- Responsible for accepting payment for services and issuing receipts
- Provide refunds if and when required
- Provide excellent customer service in a nonjudgemental and engaging fashion
required interactions within our shelter software or CRM systems
- Adhere to all medical policies and recommendations of the Toronto Humane Society and provide information to clients surrounding veterinary care topics (vaccinations, parasite control/prevention, sterilization, microchipping, etc.)
- Communicate with agency partners when required
- Maintain a strong understanding of the public veterinary services and programs, including but not limited to; vaccinations, surgical services, preventative health care, euthanasia, Trap/Neuter/Return
- Responsible for recording all client, patient, and medical information into our online database and preparing medical certificates and informational packages to clients for discharge
- Responsible for ensuring privacy of confidential client information (following PIPEDA legislation), maintaining meticulous medical and communication records when creating, updating, and filing patient records
- Work together with other client service agents, and medical staff to ensure optimal patient care
- Maintain a professional appearance, demeanour, and attitude at all times.
- Be aware of and work within the regulations of all THS policies and protocols.
- Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society
- Work in compliance with the provisions of the OHSA and its regulations including understanding and adhering to the requirements of the Health and Safety Manual and any other rules and regulations established by THS.
- Other duties as required in the daytoday operation of the society
Qualifications/Requirements
- High school diploma or equivalent
- 1 year of experience in a customer services role preferred
- Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
- Ability to adapt to new technology
- Ability to remain calm and professional in urgent/demanding situations
- Maintain a professional appearance, demeanour, and attitude at all times
- Meticulous records maintenance & revenue handling skills
- Ability to ensure workspace, daily workload, and records are organized and quickly accessible at all times
- Strong knowledge of operational and patient care protocols (with the ability of referencing these materials promptly at all times)
- Ability to effectively communicate both verbally and in writing
- Ability to triage, multitask, and work with upmost efficiency
- Ability to work individually as well as part of a team
- Proficient in Microsoft Office programs (including Word, Excel, and Outlook)
Work Conditions
- Flexible hours, including nights, weekends, and holidays
- Occasional overtime
- Intermittent physical activity including walking, standing, sitting, lifting, and occasionally assisting to restrain patients in absence of a veterinarian assistant (only after training is provided)
- Operation of desktop computer, phone, lobby television, and peripherals
- Extended periods of sitting, repetitive clerical tasks or answering phone calls
- Interaction with employees, management, and the public at large
- Working in a busy office environment with frequent interruptions
- Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, odors, noise extremes, hazardous materials, bright/dim lights, toxic agents, animal attacks, animal bites, disease, pathogenic substances, or rude/irate customers
non-union.
Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position.