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Sales Administrative Assistant

3 months ago

Burlington, Ontario, Canada Pink Elephant Inc Full time

Privately owned and headquartered in Burlington, Ontario,
PINK ELEPHANT is a global leader in providing IT service management consulting, education, and conferences.

We are proud to be celebrating over 40 years as a highly respected pioneer in our field.

We are recruiting for an energetic, enthusiastic, and highly professional full-time
Sales Administrative Assistant. This is an entry level position and the junior of two roles.

The position is an office-based role in our Burlington, ON location, very conveniently situated just off QEW and Burloak.

RESPONSIBILITIES:

  • Monitor the company's online inbox and process customers' education orders and exams, and related sales and customer service administrative activities
  • Update the CRM database (MS Dynamics) with information about course attendees, orders, and notes on all customer interactions
  • Communicate as required with registered students/customers to facilitate a smooth, high quality education experience
  • Process enewsletter subscriptions; update the database with undeliverables.

QUALIFICATIONS:


This is a key role in a complex, multi-national organization and is best suited for individuals with some experience in a fast-paced entrepreneurial professional services environment.


  • Postsecondary education; diploma or certificate in business or office administration
  • Minimum 2 years experience in a similar multifaceted sales support/customer service role, in an office (not retail, instore) environment
  • Strong team spirit
  • Demonstrated ability to manage multitasks of varying complexity
  • Excellent problemsolving, critical thinking, analytical skills, and strong written and oral communication skills
  • Strong business thinker who understands the importance of customer service excellence and its links to revenue generation and customer retention
  • Strong attention to detail and an ability to take the initiative to complete tasks
  • Proficient in Microsoft Office; strong and effective data entry skills (speed and accuracy)

WE OFFER:

  • A competitive compensation/benefits package
  • Enhanced paid days off and above industryaverage vacation time
  • A continuing education reimbursement
  • An opportunity to earn business certifications like Lean, Agile, Business Relationship Management and Organizational Change Management.
  • Wellness programs including a discounted fitness club membership
  • Fun office social activities including weekly treat days and monthly international food day celebrations
  • A dynamic, entrepreneurial small office environment

INTERESTED?

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location