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Rental Coordinator

3 months ago

Winnipeg, Manitoba, Canada Wajax Full time

The Opportunity


As a key member of the Wajax Equipment team, the Rental Coordinator is responsible for providing our customer base with long and short term rental equipment.


The Role
Coordinate Rentals

  • Complete rental contracts and bill of lading.
  • Complete quotes, paperwork and filing for long and short term rentals.
  • Invoice all rental contracts to customers.
  • Coordinate the transportation of rentals to customers and between various customer sites.
  • Liaise with vendors concerning the delivery of rental products.
  • Prepare products for rent and receive returned products from customers.
  • Conduct customer visits, if required.
Resolve Maintenance Issues

  • Ensure repairs and maintenance are performed on products as required and prior to renting.
  • Communicate with technicians regarding service issues on rental units, if required.
Sales Duties

  • Liaise with sales representatives concerning product rentals.
  • Respond to incoming customer inquiries via walkins, site visits and phone calls; providing follow up to any questions and/or concerns.
  • Prepare quotes and pricing.
  • Negotiate pricing and terms with customers.
Additional Responsibilities

  • Resolve customer disputes or complaints.
  • Review inventory of products.
  • Participate in required meetings.
  • Work closely with Sales & Rental Fleet Manager regarding additions and deletions of units within the fleet.
  • Participate in all required Health & Safety Training.
  • Comply with the Health & Safety program and practices.
  • Performance of daily duties in a manner conducive to a safe workplace.
  • Comply with Wajax's policies and procedures.
  • Postsecondary education and/or relevant work experience.
  • Solid written communication skills with the ability to compose internal reports and presentations.
  • Advanced verbal communication skills with the ability to conduct presentations, negotiate with external stakeholders and resolve customer service issues.
  • Proficient with computers including Microsoft Office.
  • Proven ability to work effectively with others.

The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.

We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few.

Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.

People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.


Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional "perks.

"

Highlights include:

  • Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
  • Wajax led elearning, and product training through industry leading manufacturers.
  • Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
  • Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
  • Flexible work arrangements.
  • Award-Winning Health and Wellness Program.


By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork.

We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.

As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

**\\ Together we get more done.