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Team Lead, Writing

3 months ago

Edmonton, Alberta, Canada Government of Alberta Full time

Job Information:

Job Requisition ID: 44415

Ministry:
Municipal Affairs

Location:
Edmonton

Full or Part-Time:
Full-time

Hours of Work: 36.25 hours per week

Regular/Temporary:
Regular

Scope:
Open Competition

Closing Date
:
June 22, 2023

Classification:
Program Services 4 Market Adjustment

About Us:


The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans.

Consider joining a team where diversity, inclusion, and innovation are valued and supported.

The Ministry of Municipal Affairs assists municipalities in providing well-managed, collaborative, and accountable local government to Albertans

Our main responsibilities are:

  • Funding and advisory support for municipalities.
  • A system that strives to ensure appropriate safety standards for the construction and maintenance of buildings and equipment protection for new home buyers and required licensing for home builder's provincewide support for access to public library services for Albertans.
  • Independent review and decisions on local matters by the Land and Property Rights Tribunal.

Role:


Municipal Affairs' Executive Correspondence Unit (ECU) provides vital support to the Minister, Deputy Minister, and across the department when communicating the Government of Alberta's strategies, policies, and programs related to municipalities to Albertans, elected officials, and stakeholder organizations.

In this role, you will directly lead the performance of the Writing and Editing Team to ensure the highest quality of writing and content editing, consistent messaging, and responsive correspondence.


Reporting to the Manager, Executive Correspondence Unit, you will coordinate multiple and simultaneous writing campaigns, prioritize and respond to high volumes of correspondence—often with tight turnarounds and competing deadlines, and develop and maintain metrics to advance our team's continuous improvement.

You will ensure the Minister, Deputy Minister, and Executive Team offices receive effective and efficient correspondence and issues support.

Your excellent organizational and interpersonal skills, time management, political acumen will be a welcome addition to our highly responsive, multi-tasking, and fast-paced environment.


As the Team Lead, your positive leadership attributes will allow you to bring the skills to supervise, support, and provide the expertise to lead a team of writers to ensure they are meeting the Minister's and Deputy Minister's preferences for formatting, style, and content.


Specific duties include:

  • Leading a writing and editing team within ECU operations to advance operational quality standards, business plans, and performance goals.
  • Liaising with the Minister's and Deputy Minister's offices on daily priorities and highly sensitive issues, triaging incoming AR responses, and reviewing and signing off on executive level correspondence.
  • Synthesizing and interpreting trends to inform operational decisions, strategic planning, and developing and maintaining processes and metrics to track and measure performance, and fostering and implementing change in team operations as needed.
  • Reviewing draft ARs, conducting independent research to analyze and verify information, identifying and addressing issues prior to final review, and drafting briefings, letters, and memos for ongoing initiatives or issues.
  • Compiling data and statistics to inform broader ECU planning and reporting of the ECU, summarizing team results, and ensuring the delivery of ongoing team development.

Qualifications:


A related university degree such as English or Communications plus a minimum 4 years progressively responsible related experience in drafting and editing executive level correspondence is required.


Equivalencies:
Equivalencies may be considered.

Requirements:

  • To be highly successful in this role, your strong attention to detail will be required to monitor and prioritize daily workflows and high volumes, assess and anticipate changing priorities, and maintain resilience in times of uncertainty as you engage our team toward performance excellence.
  • Adaptability, responsiveness, and problem solving are essential, as is your ability to implement strong judgment and decision making.
  • This role will proactively identify improvements, develop approaches to coach and train others, and provide direction to the team to ensure the highest quality of accuracy and messaging is delivered by the ECU.

Assets:

  • Strong working knowledge of Government of Alberta business and office procedures, ministry correspondence style, briefings and communications, ARTS, Microsoft Office / M365 and Adobe Pro is required.
  • Previous knowledge or experience implementing ministry and government administrative policies and processes is required.
  • Previous stakeholder management experience in a correspondence unit is an asset.
  • Manag