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Adult Gang Trauma Counsellor
3 months ago
Regional Municipality of York, ON, Canada Req #280
360°kids has been a leader in the delivery of innovative support services for over 35 years as we work to improve the lives of homeless and at-risk youth and families in York Region. We are a vitally important community agency serving all of York Region. At 360°kids, we provide a unique continuum of care approach with a range of programs and services that are essential to the health and well-being of youth and that are proven strategies for helping to keep youth off the streets by providing safe housing options.
The Adult Gang Trauma Counsellor will provide short term Trauma counselling support and case management for 360°kids' clients including at-risk youth and families. The Adult Gang Trauma Counsellor will provide counselling in a non-threatening, supportive, client centered format where access to assessment and supports/resources are made available. Counselling focuses on personal and social development; trauma; behavioural change; cultural demands and expectations; and reintegration of young adults with their families or transitioning to independent living.
Key Responsibilities:
- Provide community based Mental Health Trauma counselling supports to 360°kids' clients and their families.
- Assess the needs of young adults and their family and provides in-home when possible, community and agency-based service as required.
- Work within a young -adult-focused, stages of change, family-centered approach to service delivery, establishing a working relationship with young adults and families that demonstrates respect and honest communication, including protective factors.
- Work together with young adults and families to improve community connections and access to community resources and connect young adults and family members with other agencies in the community including other 360°kids' programs.
- Conducts assessments and intake interviews with clients in a variety of locations which may include virtual platforms, low-income settings (hostels, drop-in centers); public areas (parks, sidewalks, ravines); institutional settings (hospitals, court houses), determines eligibility based on functional, income, employment, and housing status, and makes recommendations based on needs.
- Conducts in-person or virtual/telephone meetings with young adults to assess needs, set goals, and begin movement towards minimizing crisis and increasing stability.
- Resolves conflict situations including client complaints and disputes. Listens, mediates, negotiates and provides support and guidance to resolve issues and documents outcome.
Ensures effective service delivery to the client by documenting information, observations and impressions that may impact on a client's case plan where appropriate. - Encourages young adults' engagement with community services by making referrals and reducing barriers to accessing outside supports and services, by accompanying them to agencies, and helping them access information about services.
- Delivers group presentations and education or information tables on the young adult's gang intervention services or on special interest topics to young adults, school professionals, community groups or agencies towards young adults and community engagement.
- Report on a regular basis to Clinical team lead and team Lead Gang intervention Programs regarding issues of need and/or concern. In the event of a crisis or critical incident, immediately reports to appropriate level.
- Facilitates community collaboration with key partners and/or builds capacity for partnerships with populations such as LGBTTQ, mental health, addictions, diversity councils, faith-based assemblies, education bodies, justice panels, police, and Community committees.
- Provides case management practices including conducting interviews, compilation of social histories, and comprehensive assessment of strengths and needs of clients.
- Completes all mandatory recording and reporting including daily documentation, statistical data collection and completing registration forms.
Education & Skills Required
- Master's degree in social work, and or psychology. Minimum 3 years' experience required working with at risk youth and/or street involved people.Experience working with Young Adults yrs.) involved in gangs or guns activities would be an asset.
- Clinical Trauma training and experience in individual and family assessment and treatment.
- Experience with MS Office, with the ability to prepare, and write reports and maintain same.
- Therapeutic Crisis Intervention (TCI) training &ASSIST training.
- Current first aid/CPR certification and Current vulnerable sector screening (criminal background check).
- Car and valid driver's license with a clean driver's abstract.
- Experience in assisting persons with psycho/social/physical, educational, emotional, and/or environmental issues in a variety of locations
- Possesses strong personal ethics and integrity, as well as, exceptional interpersonal skills, including influencing, consensus/team building, facilitation, negotiation, conflict resolution, management, leadership, motivation, delegation, coaching/mentoring, and empowerment.
- Effective communicator, both orally and in writing, with all levels of staff, the public, and clients while maintaining objectivity.
- Case management skills including record keeping, client service, building capacity through team approach. Ability to work independently as well as a team member in a dynamic, complex environment and organize time and workload effectively
Rewarding work with an opportunity to make a positive impact in a young person's life.
Upon joining 360°kids you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. 360°kids is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates. We thank all applicants for their interest, however, only those selected for an interview will be contacted. 360°kids offer accommodation for applicants in our recruitment process, if you are contacted regarding a job opportunity please advise if you require accommodation.
- Regional Municipality of York, ON, Canada
