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Clerk OSM Ramper
3 months ago
Join a world-class transportation leader and trade-enabler, where each day presents fresh challenges and opportunities. At CN, you'll be an essential part of ensuring our business operates smoothly and safely, playing a crucial role in keeping the economy on track. We offer paid training, long-term career prospects, and recognize dedicated individuals who make a difference. Join our close-knit, safety-focused team environment where your work truly matters.
Job Summary:
The OSM Ramper Clerk position involves handling various tasks related to intermodal operations, collaborating with Port Operators, Port Managers, and other departments. Responsibilities include supporting ingate and outgate transactions at CN's intermodal yards through gate software, providing customer service, and ensuring proper documentation for train crews to travel safely and efficiently.
Major Responsibilities:
- Provide transactional service support to Operations
- Validate and perform ramping for Ports and Terminals
- Resolve complex waybill and EDI inquiries
- Establish office procedures
Working Conditions:
- Standard office environment with a regular workweek
- On-call availability 24/7 for critical incidences
- Ability to meet tight deadlines and handle pressure
Requirements:
- Qualified OSM Ramper
- Training in Service Reliability Strategies (SRS)
- Certified under "Transportation of Dangerous Goods regulation" (Level 2 – TO4202)
- Proficiency in Microsoft Office (Excel, PowerPoint, Word), Automated Gate System, and SAP
- Knowledge of transportation regulations, waybill system, EDI standards, bilingual proficiency, and more
- Ability to work independently, make informed decisions, and prioritize customer satisfaction
Training:
2 months on-the-job training provided without formal classroom sessions. This is a unionized position with pay and benefits as per the collective agreement.
About CN:
As a key player in transportation, CN safely transports millions of tons of goods annually across North America. With a vast rail network spanning thousands of miles, CN has been fostering community prosperity and sustainable trade since 1919. Committed to social responsibility and environmental stewardship, CN values safety, sustainability, and customer service excellence.
