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Operations Agent 1

3 months ago

Toronto, Ontario, Canada Pilot Freight Services Full time
Pilot has the best employees in the transportation and logistics industry

ESSENTIAL FUNCTIONS:

  • Tracking and tracing outbound shipments
  • Inspecting outbound freight
  • Contracting new carriers as needed and assigning carriers and providing load tenders
  • Communicating freight status and any problems to other stations and customers, and updating the system
  • Provide customer service
  • Able to work overtime and weekend on call rotations.
  • Data entry of shipments into transportation management system
  • Quoting, costing and invoicing of international shipments, air, ocean and ground
  • Domestic air and ground routing (including Canada)
  • Contract new carriers
  • Negotiate Freight Rates
  • Develop collaborative carrier relationships
  • Assigning carriers and providing load tenders
  • Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

SKILLS/COMPETENCIES:

  • Multitasking while maintaining precise attention to detail
  • Excellent verbal and written communication skills
  • Must be able to type 35+ words per minute
  • Proficient in Microsoft products
  • Must be tech savvy
  • Additional Job Details :_

EDUCATION:

  • High school diploma or equivalent is required

EXPERIENCE:

  • 6+ years minimum experience in freight operations is a plus
  • 6+ months experience in Transportation customer service preferred
  • 6+ years work experience as an Operations Agent

PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at time

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you