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Manager - Business Operations & Planning

3 months ago

Concord, Ontario, Canada OtO Inc. Full time
At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future.

As a rapidly expanding startup focused on smart outdoor hardware, we're actively searching for a talented and driven Operations Coordinator to join our team.

In this pivotal role, you'll be instrumental in optimizing our daily operations, leading our process improvement initiatives, and managing our supply chain channel, ensuring that our products are efficiently sourced, manufactured, and delivered to meet customer demands while minimizing costs and maximizing operational efficiency.


Daily Operations Management & Reporting:

Collect, analyze, and interpret operational data to provide insights and recommendations to increase our efficiency.

Prepare and analyze reports on operational performance, highlighting key metrics and trends to be used to recognize issues early and identify areas for opportunity.

Support CS team by troubleshooting customer shipping inquiries.

Inventory and Supply Chain

Utilize demand forecasting to support the Operations team in determining inventory needs and ensure timelines are established to avoid potential backlogs.

Maintain the Inventory Management System (IMS) using purchase order receiving, inventory transfers, and monthly reconciliations to ensure levels are accurate by location.

Process Building and Improvements

Track supplier performance, investigate and address material non-conformances, along with determining next steps and remediation.

Support management in enforcing quality control measures with suppliers, tracking and recording completed checks in conjunction with the Quality Manager.


Bachelor's degree in business administration, supply chain management, or a related field.
~ Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
~1-3 years of experience in operations, logistics, or a related field.
~ Exceptional time management skills

Comprehensive benefits package covering health, dental, and more.
Team-building socials and activities throughout the year.
Enjoy paid time off including our yearly holiday shutdown and flexible work arrangements to maintain a work-life balance.
Join us in shaping the future of outdoor lawn care at OtO Lawn.

Our workplace fosters inclusivity and is free from discrimination.