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Crisis Intervention Worker
3 months ago
About this position:
This position resides within an integrated team of crisis intervention services who work in a coordinated fashion to provide crisis response, intervention and follow-up to clients in the counties of Haliburton, Peterborough, Northumberland and the City of Kawartha Lakes.
The Crisis Intervention Program runs 24/7, 365 days per year - working rotating shifts including: days, evenings, weekends, overnights and statutory holidays.
The Crisis Intervention Worker (C.I.W.) delivers service through telephone response, mobile visits and short-term residential support at the Safe Beds facility.
Crisis Interventions may include safety assessment and planning, supportive counselling, assertive outreach and engagement, and facilitation of admissions to the Safe Beds facility.
The C.I.W.supports Safe Beds residents through the delivery of care planning, education around coping strategies, symptom and medication management, connections to and coordination with community services, and discharge planning.
-Statement of Equity_
At Canadian Mental Health Association, Haliburton, Kawartha, Pine Ridge, (C.M.H.A. H.K.P.R.) we embrace the dignity, integrity, beliefs, and culture of each person and seek to continuously provide safer environments for recovery.
We understand that there may be differences in applicant's geography, race, ethnicity, sexual and gender diversity, Indigeneity, class position, disability, religion, and other areas of equity, and we seek to create opportunities for all.
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Vaccine Policy Statement_
C.M.H.A. H.K.P.R.
will require all new staff to be fully vaccinated against COVID-19 and provide proof of vaccination status before the first day of employment.
For this purpose, an individual is defined as fully immunized equal or greater than 14 days after receiving their second dose of a two-dose COVID-19 vaccine series or their first dose of a one-dose COVID-19 vaccine series that is approved by Health Canada.
KEY RESPONSIBILITIES
1. Crisis Intervention Services
- Respond to crisis telephone calls
- Coordinate and participate in community outreach (mobile visits)
- Conduct crisis assessment with clients via telephone or in person including:
- the nature of the crisiso client's emotional state and/or mental healtho level of risk (as per agency Risk Management policies and procedures)
- Develop and implement a coordinated crisis response to resolve the crisis
2. Safe Beds Programing and Supports
Care Provision
Co-create, implement and refine a Plan of Care based on stated and observed needs with each client for their stay
This may include:
- identifying client needs, goals and actionso drafting safety plans
- providing supportive counsellingo providing education and information on managing stress, crises, medication, illness, activities of daily living and positive social interaction
- connecting and coordinating with other formal and informal supports
- advocacy with other community resources such as O.W. and O.D.S.P.
- transition (post-stay) planning
MINIMUM REQUIREMENTS
A. Education and Training
At minimum, successful completion of a college diploma in the social/health science disciplines, or human services. Successful completion of a university degree in the social/health science disciplines or human services is preferred.
B. Related and Relevant Experience
Mandatory experience
- Minimum of two years' experience in the delivery of mental health services and addictions, dual diagnosis, and/or crisis intervention fields specifically within the residential or/and community environment,
- Demonstrated understanding of crisis theory and crisis intervention, mental illness, psychiatric medication and the Mental Health Act
- Demonstrated conflict resolution and crisis intervention abilities
Salary:
$27.14-$28.49 per hour
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Peterborough, ON K9H 3L9: reliably commute or plan to relocate before starting work (required)
Education:
- DCS / DEC (preferred)
Experience:
- mental health: 2 years (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Work Location:
In person