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Server/bartender

3 months ago

Kitchener, Ontario, Canada Splitsville Waterloo Full time
Splitsville Entertainment is Canada's premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience


Are you quick on your feet? Do you have a passion for customer service and creating a memorable experience for our guests? If so, then you might be the next great
Server/Bartender to join our dynamic team.

Our
Servers /Bartenders ensure that guest expectations have been met (and exceeded) at every turn.

RESPONSIBILITIES

  • Greet all guests with a smile (S10, G5)
  • Provide friendly and exceptional guest service at all times
  • Be aware of all promotions, specials and current pricing
  • Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner
  • Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests; keep manager or shift leader promptly and fully informed of all problems
  • Perform opening and closing duties as well as any side duties
  • Maintain record of daily operations as required with communication book and checklists
  • Assist bartenders/bar when business needs dictate with tasks such as preparing alcoholic beverages, stocking the bar, bar inventories and reconciliation, general cleanliness and maintenance of bar area
  • Adhere to all company policies and procedures including all health and safety policies and procedures
  • Other duties as required

QUALIFICATIONS

  • 1+ years of serving experience
  • Smart Serve (ON) or Serving it Right (BC)
  • Strong customer service
  • Friendly, energetic, positive attitude
  • Ability to multitask; stays calm under pressure
  • Team player
  • Excellent communication and interpersonal skills
  • Flexible schedule (available days, nights, weekends, holidays)

Job Types:
Full-time, Part-time, Permanent

Benefits:

  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Paid time off
  • Store discount

Schedule:

  • Day shift
  • Evening shift
  • Every Weekend
  • Holidays
  • Morning shift
  • Night shift
  • Weekends as needed

Experience:

- serving: 1 year (preferred)

  • Bartending: 1 year (preferred)

Licence/Certification:

  • Smart Serve (preferred)

Work Location:
In person