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Office Assistant

3 months ago

Kitchener, Ontario, Canada Vip Vape Full time

Roles and Responsibilities
Office Management

  • Administer all customer files and contacts and database
  • Uphold, create, and adjust office procedures
  • Help set up accounts for new employees
  • Track staff certifications and arrange for training as needed
Tele-Reception and Customer Service

  • Answer phone calls, responding to customer questions, and relaying messages to other staff
  • Review stocks and relay information to customers/staff
  • Create work orders
  • Liaise with thirdparty vendors
Scheduling and Billing

  • Maintain a short turnaround time for customer billing, with a high degree of accuracy
  • Process customer payments

Required Skills & Experience

  • College diploma in Office Administration or equivalent experience
  • Passion for customer service and accuracy
  • Highly organized
  • Able to manage time and multiple priorities to accomplish a variety of tasks
  • Affinity to numbers
  • Able to maintain discretion with confidential information
  • Experience with Google Drive, Excel, Word, Quickbooks. Previous working experience with Time & Materials considered an asset.

Job Types:
Full-time, Part-time

Pay:
From $16.55 per hour

Expected hours:
per week

Schedule:

  • Day shift

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Administrative experience: 1 year (required)

Work Location:
In person