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Insurance Advisor/ Customer Services
3 months ago
Think about how exciting it would be to have a career that blends education, customer service and technical savvy This role is an important part of our ONE team because supporting clients in our surrounding communities is central to our success.
Critical to this role is understanding the insurance and lifestyle requirements of our customers so that you can offer solutions that meet their needs.
Auto Advisor's primary responsibility is to provide outstanding and professional counsel to our clients on their Autopac and Driver Licensing products and coverages.
This begins with ensuring that all customers feel immediately welcomed in the branch.Building solid rapport with existing, assigned, and new clients I essential while providing coverage options that suit their individual needs.
The successful candidate will also become familiar with ONE Insurance's other lines of business in order to make clients aware of our wide variety of products and services.
Performance Objectives:
Create an exceptional customer service experience for all clients
Action all Auto Insurance transactions immediately in a professional and friendly manner and use the Prospector Program to generate leads with every transaction
Follow the ONE Insurance's Auto Customer Service Standards to ensure optimum coverage options are offered with every Autopac transaction
Provide support to Personal Lines with processing and other duties as required
Minimum one (1) year of insurance industry or comparable customer service experience is preferred
Manitoba General Insurance License and IWS Certification are not required but considered an asset
Familiarity with Applied EPIC broker management system is considered an asset
We are a leading insurance brokerage with 28 branches, located either a short drive from Winnipeg or within the city.
Each branch is exciting, unique, and provides a customer focused ONE Insurance team atmosphere.a pension plan, benefits with premiums paid partially by the company, industry leading training, continuing education, and competitive compensation programs.
Our engaging staff demonstrate ONE Insurance's core values each day – Care, collaboration & integrity.Human Resources at ONE Insurance Group
Unit A -3549 Pembina Highway
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