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Assistant Manager F&b

3 months ago

Edmonton, Alberta, Canada Holilday Inn Edmonton South - Evario Events Centre Full time

Alberta Ltd is recruiting on behalf of our client, Holiday Inn Edmonton South - Evario Events - The First H4 property with Conferencing and Banqueting facilities in Canada with 126 state of the art rooms, Lobby restaurant & bar, a 20,000 sq ft banqueting and conferencing facilities.

We are looking for YOU to join our team.

POSITION OVERVIEW
The Assistant Manager position reports to the Operations Manager -F&B and will be responsible for hotel's F&B operations.

This position will work closely with Banquet & Restaurant team to ensure efficient execution of all events through impeccable service while following both company and facility policies and procedures.


GENERAL RESPONSIBILITIES

The Assistant Manager is responsible for:

  • Consistently offer professional, friendly and engaging service
  • Follow departmental policies, procedures and service standards
  • Managing all activity related to the F&B department, ensuring all service standards are followed
  • Ensuring all functions maintain a class and positive visual impact; including ambiance, décor and service delivery
  • Coaching and training the F&B operational team in all aspects of the department
  • Assisting with the Recruitment and Training for the F&B Department
  • Following the annual budget and administering it in a fiscally responsible manner
  • Ensuring all financial reporting is maintained and accurate billing for each banquet meeting is recorded
  • Responding to guest concerns and reacting promptly and professionally
  • Assuming responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
  • Attending preconference meetings with clients to confirm all relevant details are communicated
  • Working closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
  • Liaising with the Conference Services/Catering Department to ensure that a common vision in direction is further developed, shared, and maintained
  • Balancing operational, administrative and Colleague needs
  • Conducting regularly scheduled departmental meetings
  • Following outlet policies, procedures and service standards
  • Following all safety and sanitation policies when handling food and beverage
  • Follow all safety and sanitation policies
  • Other duties as assigned

QUALIFICATIONS

The Assistant Manager must have:

  • At least 2 years of previous supervisory or leadership experience in food and beverage required
  • Pro Serve certification required
  • Previous experience in High end hotel banquets or catering required
  • University/College degree in a related discipline preferred
  • Hotel Preopening experience is an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong knowledge of Micros (POS), Microsoft Office, Word, Excel, Property Management system and Sales & Catering system required
  • Ability to maintain complete confidentiality
  • Excellent communication skills and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fastpaced environment
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Onsite parking
  • Vision care

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Work Location:
In person