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Systems Administrator

3 months ago

Richmond, British Columbia, Canada Tree Island Industries Full time

COMPANY BACKGROUND
***This position will report to the Network and Systems Manager and is responsible for Server management and providing second-tier Help Desk Support.

RESPONSIBILITIES

  • Installation, configuration, and support of Server hardware, software, and related infrastructure.
  • The Systems Administrator is responsible for the integrity and confidentiality of sensitive information such as financials; belonging to senior management, executives, board of directors; or relating to investor relations.
  • Monitoring and troubleshooting network and system performance. Managing backups and disaster recovery processes.
  • Administer Microsoft 365, Microsoft SharePoint, Exchange Online, Citrix DaaS, MDM (Workspace ONE), VMware vSphere systems.
  • Maintain and configure collaboration tools such as video conferencing software, phone system.
  • Manage Microsoft Active Directory and Azure AD user accounts and permissions.
  • Implementing and maintaining security measures to protect against cyber threats.
  • Provide secondtier IT support and backup the Help Desk IT Support technician.
  • Provide alternating afterhours support every other month for computer hardware and software for the office and shopfloor users.
  • Responsible for providing IT support to Executives at Tree Island.
  • Work on strategic corporate projects and initiatives.
  • Creating and maintaining documentation for IT systems and procedures.
  • Assisting in the supervision of the Help Desk IT Support position.
  • Provide backup support for the Network and Systems Manager in managing and supporting the IT infrastructure.
  • Other duties and projects as assigned by the manager.

PROFESSIONAL REQUIREMENTS AND QUALIFICATIONS

  • Bachelor of Computer Science or equivalent is required.
  • MCSE, MCSA, CCNA certifications or equivalent experience.
  • 5 years of working experience at installing/configuring PC based hardware and software.
  • 3+ years of experience administering Windows Server and maintaining Server hardware platform.
  • Handson experience in Microsoft Active Directory, Microsoft 365, Veeam B&R, Citrix DaaS, VMware vSphere, Cisco routers/switches, Palo Alto firewalls.
  • Personal Work Ethic. Attention to Detail. Maintain a high level of customer service.
  • Excellent interpersonal and communication (verbal & written) skills.
  • Ability to multitask and adapt to changing priorities.
  • Experience in an industrial or manufacturing environment would be an asset.
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