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Warehouse Team Lead

3 months ago

Montreal, Quebec, Canada Groupe 3DM Full time

The Warehouse Team Lead is responsible for leading a team of warehouse clerks, acting as the main point of support for the employees, and for preparing orders for shipping.

Must use packing lists/scan gun to pick a wide variety of items and must arrange items in final shipping materials.


To ensure success, the Warehouse Team Lead needs to be able to lead a team, pay attention to detail, and be able to organize items.

Must be able to perform duties with a high level of accuracy and efficiency.

Duties/Responsibilities:

  • Responsibilities and duties include, but are not limited to:_
  • Act as a main point of contact, emphasize the importance of quality standards and compliance with safety measures.
  • Meet daily objectives as assigned by the department supervisor.
  • Supervise a small team of clerks in their operational duties.
  • Monitor service levels for specific tasks and take action when necessary.
  • Act as a bridge between the warehouse and other departments to manage exceptional cases.
  • Demonstrate dynamism and creativity in the suggestions made, in order to contribute to the operational excellence of the company.
  • Monitor supplies and maintain correct inventory levels.
  • Check orders and inventory for accuracy.
  • Champion commitment and recognize team successes.
  • Ensure work areas are kept clean, neat, and well organized.
  • Support the warehouse clerks with any daily tasks and duties.
  • Oversee that packing lists and all other printed material associated with the order are clean and clear before being put into boxes.
  • Oversee that packed boxes are placed where they belong so that they may be shipped at the end of the day and with the appropriate carrier.
  • Maintain records, report relevant information, and prepare any necessary documentation.
  • Ensure that all products/inventory is stored safely and according to required standards.
  • Create batch files and print all necessary documents in a timely manner to meet client Service Level Agreements (SLA's).
  • Ensure that warehouse clerks follow instructions/information specified on each individual order form.
  • Oversee that all products picked meet 3DM & GMP quality standards and are not damaged in any way.
  • Oversee that completed orders meet all aspects of 3DM & GMP quality standards.
  • Ensure that staff has followed the orders precisely and that lot numbers and expiry dates match with client's orders before orders are sent out.
  • Immediately report damages, discrepancies, or anomalies to the department supervisor.
  • Oversee that all parcels for a given batch have been processed before shipping.
  • Lift, push, or pull items and boxes weighing up to 50 lbs.
  • Adhere to all warehouse safety rules and follow all safety procedures and policies.
  • Ensure effective and safe use of warehouse equipment.

Skills and Requirements:

  • 12 years of warehouse experience
  • Past experience in leading a team
  • A completed high school diploma
  • Bilingual, both written and oral
  • Comfortable using a computer, Microsoft office, and Outlook
  • Strong communication skills
  • Detail oriented
  • Deadline oriented
  • Excellent organizational skills
  • Physical strength and stamina
  • Must be able to work both independently and with a team
  • Able to stand for extended periods
  • Able to lift up to 50 pounds constantly