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Assistant Store Manager/Sales and Service

3 months ago

Richmond, British Columbia, Canada Tapestry Full time

Coach Job Opportunity

Coach, a renowned fashion house established in New York in 1941, is dedicated to creating enduring and stunning pieces that empower individuals to express their true selves. As part of the Tapestry portfolio, which consists of a diverse range of brands focused on pushing boundaries, Coach is seeking a highly skilled Assistant Store Manager to join their team.

Key Responsibilities:

  • Align organizational objectives with Company priorities and values
  • Develop and implement sales strategies across all categories
  • Monitor and enhance store's performance
  • Lead the management team in achieving productivity goals
  • Create and execute clienteling strategies to drive business objectives
  • Act as a brand ambassador to foster loyalty and engagement in the market
  • Resolve customer issues promptly and effectively
  • Cultivate long-term customer relationships
  • Demonstrate ownership and initiative in problem-solving
  • Build a positive and enthusiastic team environment
  • Recognize and appreciate individual performance

Key Competencies:

  • Courage: Providing candid feedback and addressing issues directly
  • Creativity: Generating innovative ideas and solutions
  • Customer Focus: Prioritizing customer needs and feedback
  • Dealing with Ambiguity: Adapting to change and uncertainty with ease
  • Drive for Results: Consistently achieving and exceeding goals
  • Interpersonal Savvy: Building positive relationships within and outside the organization
  • Learning on the Fly: Embracing new challenges and opportunities for growth

Coach Values:

  • Strategic Agility: Anticipating future trends and creating innovative strategies
  • Developing Direct Reports and Others: Fostering the growth and development of team members
  • Building Effective Teams: Creating a cohesive and high-performing team environment

Coach is an equal opportunity employer that values diversity and inclusion in all aspects of its operations. Join Coach in their mission to hire and nurture top talent without discrimination based on protected characteristics.