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Payroll & Employee Services Administrator

3 months ago


Oakville, Ontario, Canada Seasons Retirement Communities LP Full time

Full-time, Salaried

Seasons Support Office Oakville, 1315 North Service Rd E #200, Oakville, ON L6H 1A7**
Our Mission to You:As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For:

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person.

We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home.

Keen attention to details, going the extra mile and putting a little "wow" into everything we do is the Seasons way

Your Job:

We're looking for an organized and detail oriented individual with strong problem solving skills to fill the position of Payroll & Employee Services Administrator.

Reporting to the Employee Services Manager and working closely with the Payroll Specialist and other Employee Services and Operations team members, the Employee Services Administrator is an extension of the Payroll team and responsible for the coordination, implementation and maintenance of corporate and portfolio related HR initiatives, which includes; delivering HR administration and compliance items in relation to payroll, employee services & payroll reports and audits, as well as HR related system maintenance.

There is also a strong working ties to the Managers/Directors of Resident and Guest Services.

In this role, you care deeply about the quality of your work and take pride in seeing your efforts translate into meaningful results and efficiencies both in our retirement communities as well as our tight knit office team.

While this role can be task-oriented in nature, we believe this role is what you make it and doesn't fit the mold of your typical "9-5 Admin" role.


Primary Responsibilities:

  • Inputting and maintaining accurate employee information related to employment, payroll, and time off records in both union and nonunion environments so that our third party vendor can process accurately.
  • Adheres to and enforces payroll related timelines and deadlines between third party vendor and community level managers
  • Creating and maintaining Payroll system data by entering and updating company and employee records including time entry for union and nonunion hourly employees;
  • Reviewing all time entry data changes that affect Payroll processing to ensure accuracy;
  • Administering various time off policies and payments such as sick, retro, vacation pays, etc.;
  • Responds to inquiries from management and site administrators regarding payroll matters in a prompt and efficient manner;
  • Processes new hires and employee changes of statuses based on submitted electronic requests;
  • Processes standard and complex terminations and ensures accurate processing of ROEs;
  • Ensures accurate enrollment and set up of front line pension plans so third party vendor can complete reports and payments to third parties garnishments, union dues, RRSP and pension payments ensuring that deductions are in accordance with provincial and federal legislations and according to union collective agreements and corporate policies;
  • Downloads and ensures accuracy of electronic journal entries in a timely manner;
  • Maintains accurate and clean storage records;
  • Processes mass data uploads and ensure data integrity in ADP WFN in assigned properties
  • Ensures that monthly and year end regulatory filings, as prepared by ADP, are completed on a timely basis in partnership with the third party vendor;
  • Ensures that internal controls/audit trails are in place for all payroll processes;
  • Special projects as assigned;
  • Other duties as appropriate and required.

Qualifications or Skills Required:

Education/Experience

  • Minimum of 5 years of payroll experience with solid payroll process knowledge;
  • Payroll Compliance Practitioner (PCP) designation or in progress is an asset
  • Post Secondary education an asset;
  • ADP WFN/PCPW and HRIS experience required

Special & Priority Requirements

  • Travel may be required to fulfill the requirements of the position
  • Must be able to maintain a high degree of confidentiality;
  • Must be able to work in a fastpaced environment and be comfortable with changing priorities;
  • Must embody a service centric delivery approach to all deliverables and a sense of urgency to the client group at site level
  • Works within the Seasons service and operations driven framework
  • Creative thinker, ability to think 'outside of the box', and ok with challenging the status quo
  • High attention to detail and proven track record of accuracy;
  • Ability to work in fast paced and changing environment;
  • Strong comp