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Alterations Associate

3 months ago

Toronto, Ontario, Canada Saks Fifth Avenue Full time

Alterations Associate - Job Description

Position Description

What This Position is All About
The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Who You Are:

  • A towering strength at winning over an audience with their perspective
  • You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
  • Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

  • Minimum 3 years of seamstress/tailoring experience in highend merchandise
  • Ability to sew a wide range of garments and fit both male and female clients.
  • Possession of strong technical background in specialty skills such as: leather, knits, double face, beading,fine tailoring, buttonholes etc is desired and a benefit.
  • Pressing and spotting skills.
  • Knowledge of the Alterations industry including fabrication and styling of luxury merchandise.
  • High school graduate or equivalent preferred.

As The Alteration Staff Associate, You Will:

  • Model all Saks Fifth Avenue Customer Service Principles.
  • Focus on achieving and exceeding individual performance and productivity goals.
  • Maintain a consistently high level of customer service by creating and developing excellent customer relationships.
  • Follow all Saks Fifth Avenue policies and procedures.
  • Follow all alteration workroom policies and procedures.
  • Ability to utilize expertise to make alterations decisions during customer fittings.
  • Focus on all efforts on providing an exceptional customer experience.
  • Maintain a clean and safe work environment.
  • Support company/store and department initiatives.

Your Life and Career at SFA:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible fulltime employees (including medical, vision and dental).
  • An amazing employee discount

Benefits:

  • Employee assistance program
  • Flexible schedule
  • Vision care

Schedule:

  • 8 hour shift

Work Location:
In person